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Work experience

Jan 2015Present

Marine Educator at "The Lost Chambers" Aquarium

Atlantis The Palm
  • engaging with the guests
  • doing guided tours and aquatheatre shows
  • assisting guests with the interactions
Jul 2013Apr 2014

Travel Agent

«Bel-Tour» Travel Agency

Greet guests ; provide friendly, efficient services

  • advising clients on travel destinations, following travel and tourism trends
  • booking hotel rooms and flights for clients,
  • collecting fees and payments from clients
  • attending travel seminars to gather industry trends
Feb 2014Apr 2014

Interpreter

State Committee on Resorts and Tourism of the Kabardino-Balkariya region 
  •  translation of agreements and other official documents
  •  interpretation assistance within negotiation process, and assuring the correct terms&conditions of prepared agreements (English-Russian; Russian-English)
Jun 2012Sep 2012

Salesperson

"Waffle House" fast-food restaurant 
  • greeting guests 
  • assisting customers on the menu
  • ensuring total customer satisfaction and providing friendly, courteous, and efficient service

Education

Sep 2009Jul 2013

Bachelor degree in Tourism

Pyatigorsk State Linguistic University

Tourism studies including such sectors as

  • tour operators
  • travel agencies
  • accomodation and catering
  • transportation
  • attraction
  • tourist information and guiding services

Skills

Hobbies

Sports – Exercise, Running, Table tennis, Bicycling, Swimming, Team Sports 

Music – Singing, Listening

Reading- Marine biology

Skills

Languages: Fluent in Russian, English and Native (Kabardian)

IT Skills: Advanced user of Microsoft Office

Excellent communication skills (written and oral)

Able to work fast to tight deadlines

Able to work as part of a team

Flexible and proactive approach

Willingness to broaden experience and develop skills further

Certifications

Jul 2015Present

Legends of the Month Nominee Collegues

Atlantis The Palm, Dubai

The award serves to honour legendary service and for being a role model for Atlantis The Palm, Dubai