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Diana Di Tommaso



Experienced in meeting people and finding contacts. Good people skills and pleasant personality. Enthusiastic and willing to learn. Ready to work both individually and as part of a team. Excellent language skills in German and very good language skills in English. Flexible and able to work well under stress while maintaining a balanced outlook. High spirit of adaptability acquired while living abroad. Continuously looking for new challenges and dynamic environments.

Work experience

Oct 2014Present

Sales representative at the North Face shop Opening Day Berlin

Assisting customers with queries in a professional and friendly manner
and offering them help, advice and information
Able to work well as a part of a team
Acknowledging all customers when they first enter the shop
Able to keep an eye open for any unsafe practises and immediately
reporting them to a manager

Apr 2014Jul 2014

Lifelong Learning Programme Leonardo-Berlin- Project Managment job internship at Media Consulta Group

Daily contact with customers via the Internet
Follow-up of the state of the customer files
General office work including office organization
Use of German, English and Italian
Daily use of the Microsoft package

Feb 2009Feb 2010

Hostess and interpreter at the exhibition Edil Expo in Civitanova(Italy)

Personal contact with organizers and visitors
Human relations
Information desk giving information in Italian, English and German
Problem solving for visitors who needed accomodation and information about restaurants and other available services


Dec 2014

Preparation course for TELC certification with certification achievement

Deutsche Akademie Berlin
Nov 2013

Master in Modern Languages for Communication and International Cooperation from the Università degli Studi- Macerata

Apr 2008

Bachelor in Translation and Interpretation from UniversitàG.D'Annunzio - Pescara

Sep 2005

Sommerkurs at the University of Bayreuth with certification


Other Skills
Job-related skills
Communication skills
Organisational skills

determination (my various sales representative experiences have taught me to be assertive and determined)

adaptability (having worked in various sectors, I have learned to be flexible