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Summary

A highly motivated, confident individual with exceptional multi-tasking and organisational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors or senior managers. Possessing a proven ability to help managers to make the best use of their time by dealing with their secretarial and administrative tasks. Ready and qualified for the next stage in a successful career. Currently looking for a suitable PA position with a ambitious company.

Work History

Mar 2014August 2015

Personal Assistant

Polonchey Hotel Resort Inv., Co Ltd
  • Provide general secretarial / administration support to senior managers and Director
  • Organising external / internal meetings attending them and taking minutes
  • Liaising with other staff regulatory authorities, suppliers and clients etc
  • Responsible for answering and screening telephone calls and face-to-face enquiries
  • Making appointments and arranging travel and accommodation
  • Raising purchase orders, expense claims and arranging invoices
  • Maintaining and enhancing the working environment of the department
  • Carrying out routine administrative duties like photocopying and filing etc
  • Writing reporting and briefing papers and making presentations
  • Dealing with incoming emails and post
  • Producing board meeting papers, agendas, and facilities for meetings
  • Responsible for stationery acquisition including periodicals and subscriptions
  • Involved in recruitment, budgets and accounts, managing junior staff & HR issues
August 2013March 2014

Sales Manager

Stevlad Lotus Tours 
  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
  • Book transportation, make hotel reservations and collect payment/fees
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Maintain statistical and financial record
  • Meet profit and sales targets
March 2013August 2013

Travel agent

TUI tour agency
  • Network with tour operators
  • Book transportation, make hotel reservations and collect payment/fees
  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
November 2012March 2013

Secretary 

Astellas Pharma Europe BV
  • Answer phone calls and redirect them when necessary
  • Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
  • Prepare and disseminate correspondence, memos and forms
  • File and update contact information of employees, customers, suppliers and external partners
  • Support and facilitate the completion of regular reports
  • Check frequently the levels of office supplies and place appropriate orders
  • Make travel arrangements
  • Undertake occasional receptionist duties
February 2012July 2012

Real estate agent

Dim Mrii 
  • Provide guidance and assist sellers/buyers in marketing/purchasing property for the right price under the best terms
  • Determine clients’ needs and financials abilities in order to propose solutions that suit them
  • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealing
  • Perform comparative market analysis to estimate properties’ value
  • Display and market real property to possible buyers
  • Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
  • Manage property auctions or exchanges
  • Maintain and update listings of available properties
January 2011May 2012

Translator

Bureau Globus
  • Work with translations at the court hearings in Ukrainian, Romanian and Russian languages.

Education

Skills

  • Excellent organisational skills
  • Good written and spoken communication skills
  • Accuracy and attention to detail
  • A calm and professional manner
  • An ability to carry out several tasks at the same time
  • Experience & knowledge of Microsoft Office, PowerPoint, Excel, Outlook.
  • A flexible and adaptable approach to work
  • Knowledge in Ukrainian (native), Russian (advanced), Romanian (advanced), English (upper intermediate) languages