Office Management Consultant
Thomas M Frick Insurance Agency LLC
Reorganized the management of all new office staff as well as new systems and equipment set up.
Incorporated new agency customer management software system.
Trained all personnel on interoffice set up, structure and protocol.
Reorganized and negotiated all advertising contracts.
Negotiated new IP phone service on hold and messaging system.
Processed payroll and prepared invoicing for commercial accounts.
Directed all ordering and deliveries.
Developed new marketing strategies to promote business.
Provided training on latest insurance laws and ensured staff maintained a professional degree of service to every client.