Dhruv Pahuja

Dhruv Pahuja

Sales, Retail and Business Development

Work History

Work History

Office Manager

May 2015 - Present
Driveline Brakes Pvt Ltd

- Vendor Management & Procurement
- Receipt of incoming stock & outwards finished goods
- Understand & acquire future needs of buyers
- Manage packing & labelling of of finished outward goods
- Maintain regular and smooth client relations
- Assist clients with all type of queries related to business & new products
- Manage office and factory staff
- Prepare daily, weekly and monthly routine and targets

Business Development Manager

Jan 2014 - Mar 2015
2Degrees Mobile New Zealand

• Lead Generation - Canvassing + Cold Calling + References
• Prospect new clients, identify decisions makers
• CRM - Maintain relationship with clients
• Service previous and new clients
• Team presentations
• Train staff on sales and assist in initial phases
• Meet monthly sales targets
• Track and record daily client activity onto company database management software
• Prepare report on areas of expansions, competitors activity and counter measures to be taken

Store Assistant Manager

May 2011 - Jan 2014
2Degrees Mobile

• Recruiting, selecting, orienting, and training employees
• Motivating, Counselling staff to make sure optimum performance
• Planning monthly Stock (inventory) based on upcoming promotions
• Resolving customer complaints
• Training staff on new technologies and phones
• Maintains the stability and reputation of the store by complying with legal requirements
• Contributing to store sales, business sales
• Assess changes in customers needs due to geographical changes
• Assess competitors tactics and strategy present in same market

Senior Sales Consultant

Jan 2008 - Jan 2012
DSE New Zealand

Started as Sales Trainee and was promoted to Senior Sales executive
• Assist & Guide Team member in completing tricky sales
• Motivate team members to perform above targets - daily, weekly, monthly
• Train, Oversee and direct new staff in daily sales activities
• Acting Store manager on regular basis whenever needed
• Authorise Price cuts, discounts, package deals
• Maintain record of regular customers
• Prepare finance and rent documents
• Design new strategies of sales & sales incentives for sales people
• Received customer service recognition certificates on 4 occasions
• 89% in mystery shopping against country average of 76%



Graduate Diploma in Business

Jan 2010 - Jan 2011
AUT University New Zealand

B. Com Pass

Jan 2002 - Jan 2005
Delhi University



Strong Leader & Mentor

Excellent Team player

Friendly & Social

Tech Savvy

Strong Command Over English