Dharmveer Singh Shekhawat

Dharmveer Singh Shekhawat

Work History

Work History

Aug 2011 - Present

Desktop Support Engineer

JUBILANT INDUSTRIES LTD.

Key Responsibilities:-

  • Trouble ShootingofHardware and Networking related issues
  • Trouble shooting of applications
  • Created/upgraded user accounts, and password resets using Active Directory.
  • Apply Security upon users, computer and groups.
  • ApplyingGroup Policy upon users & computer
  • Creating & Managing backup of MS Outlook, Outlook Express
  • Installation & trouble shooting ofNetwork Printers
  • Printer Server Backup
  • ManagingSchedule for File Server backup
  • Cabling clamping
  • Installation of Anti virus
  • Installation & trouble shooting of windows(xp,vista,2003 & W7) and application
  • Installation configuration and troubleshooting of Ms outlook 2007
  • Configuration of access Point (Wi-Fi)
  • Installation of Bann software
  • Maintaining EPBX(Telecom)
  • Monitoring Network
  • Provided Executive end user support
  • Configured Network settings as well as configured and maintained domains
  • Supported Office 2003 and 2007
  • Mapped drives
  • Creating User accounts & assigning rights Taking the backup such as Daily, Weekly,
Mar 2010 - Aug 2011

PRITHVI Network Company

  • Key Responsibilities:-

    • Trouble ShootingofHardware and Networking related issues
    • Installation of Windows XP, 2000, 2003, Vista. .
    • Trouble shooting of applications
    • Installation & trouble shooting ofNetwork Printers
    • Cabling clamping
    • Installation of Anti virus
    • Installation of software
    • System assembling

Education

Education
Aug 2006 - Jul 2009

BSCIT

Swift college of IT & Management

Skills

Skills

IT support

TECHNICAL SKILLS:-   Hardware: - PC assembling and troubleshooting of Computer component at Card Level, Working with Printers and Scanners. Installing & Managing Hardware Devices & Drivers. Assembling of new computers & up gradation of old computers.   Operating System: - Installation and troubleshooting of Windows 7, Windows Vista, Windows XP (Pro and Home), Windows NT, Windows 2003 (Professional & Server)/2000. Updating windows patches     Networking: - OSI Model, IP Routing, WAN, Wireless Networking, IP Addressing, Working on Internet. setup and install of home and office networking with (wired & wireless) internet services and printing (wired and wireless). Basic knowledge of Routers, Hubs, Switch. Providing LAN solution, Cabling, Crimping   Application: - MS Office 2007 (MS Word, Excel, Power point), Internet, MS Outlook 2007. Adobe Acrobat Reader 8, Adobe Acrobat Pro 6. Internet Explorer 6.0,7.0 8.0 and 9.0, Nero CD/DVD, Remote Access.