Dharmishtha Mehta

  • Pune Area, India, IN
  • dharmishthamdn@gmail.com
Dharmishtha Mehta

Digital Marketing Manager | Marketing Consultant | Process Auditor


I am a strategic design, digital and offline marketing professional. I specialize in providing business solutions such that businesses can save more on cost per acquisition and increase the customer pipeline. Having worked with some emerging start-ups, I am now looking for an adventurous and fulfilling opportunity, wherein my skills can be utilized to the best possible extent.

Work History

Work History
Nov 2015 - Present

Manager: Digital Marketing

Seagull - Sead Advertising Pvt. Ltd
  • Identify prospective customers for the digital business by putting together and presenting the  pitch presentation.
  • To research on the client and share an internal brief to the team after meetings, briefing  sessions and other client interactions.
  • Manage digital budgets along with social media and search marketing team, in lieu with client's requirement
  • Supervising the digital team and managing all aspects of digital operations
  • Conducting market research to identify customer and suggest inputs for achieving client's objectives.
  • Engaging with  client  in all stages of communication from requirements to delivery and ensuring that milestones are taken care of within the defined and agreed timelines.
  • Understanding the latest digital opportunities and trends, inspiring the team with those possibilities to deliver good end result for the clients.
  • Engaging with different types of clients from different sectors such as brewery, E-commerce, medical services and so on.
Apr 2015 - Present

Group Head Digital Design

Adnest Creative Communication( Bombay Hues)

My Work Involved

  • New business generation by prospecting through Linkedin, cold-calling and networking.
  • Maintaining ongoing relationship with clients.
  • Collaborating with art team and clients to create custom advertising.
  • Leading a team  of 5 people comprising of Business development executive and digital marketing.
  • Client's handled: Dumaadum, Tropicool, CarIQ, Courtyard Mariott, OORJA and Wardwiz.

May 2013 - Present

Field Auditor


Field Auditor/researcher at Secret Shopper-Mystery Shopping Company 

  • Auditing any product and service, with strong attention to detail.
  • Drafting clear and indicative audit reports.
  • Using the online SASSIE system for self scheduling and reporting.
Feb 2013 - Apr 2013

Business Development Manager

FirstCry.com ( BrainBees Solutions Pvt) 

Customer Loyalty Program: 

  • End-to-end framework for customer loyalty programs that include the data analysis, consumer research, program design, features & benefits & the program launch.
  • Designing of marketing collateral for loyalty program with the help of Graphic and design team.
  • Interacting with affluent customers  and convincing them to be the part of loyalty program and also found out areas of improvement for the organization.
Aug 2011 - Jan 2013

Sr Customer Support Representative

  • Served as a customer advocate by prioritizing program/service improvement requests and identifying gaps for future consideration.
  • Experienced in setting up complete Customer Service set ups to cater to mediums like inbound and outbound calls, chats and emails, involved in designing of CRM with the help of IT team.
  • Involved in professional customer service to achieve a high percentage of customer satisfaction and retention, including after-sale services.
  • Handling customer escalations and forwarding them in attention of respective functional heads for resolution.
  • Consistently and effectively communicate issues and information to support teams and business partners
  • Trained new members specific to company policy, telephone handling skills, handling irritate customers.
Oct 2010 - Jul 2011

Business Development Manager

  • Responsible for the business development activities for creating brand image for  Firstcry.com
  • Leading the entire Marketing & Sales function and managing the team
  • Corporate liaison with schools, kindergartens, banks, hospitals and convince them to tie up with Firstcry.com.
  • Helping organizations to acquire clients through offline marketing.
  • Liaison with online portals like tradus.com, home shop 18.
  • Spreading the word about FirstCry to parents out there on the internet-through search, social media, display, affiliates and major media channels
Nov 2008 - Sep 2010

Senior Customer Service Representative

HOV Services
  • Was an outbound predictive dialer for Bay Area Credit Services Ca USA
  • The experience sharpened my inter-personal skills and taught me to work under acute pressure.


2007 - 2009


Poona college of Arts Science and Commerce


Participated in Graduate Excellence Examination.
Research Project on "Plant Tissue Culture Techniques"



Certified Digital Marketing Master

Digital Vidya