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Work experience

Jun 2014Present

Blackboard User Support Specialist

Florida State University
— Blackboard User Support Specialist Aiding Students and Instructors with Blackboard-related issues, concerns, and site navigation Answering phone calls, emails, and in person visits related to Blackboard and its associated tools Assisting Supervisors with networking, data processing, and computer software/hardware-related issues Attended the 2015 Florida Drupal camp on behalf of Florida State University
Nov 2013Jul 2014


Worked as a to ensure speed and accuracy with customer orders ASCLS Florida(FSCLS) — Creator Created and Designed Assets for the ASCLS Social Page
Nov 2013Jul 2014

Design Artist

STEM 4 — Design Artist/Content Creator Created logo, business cards, bookmarks and website in relation to STEM Education Science, Technology, Posted new content to the STEM 4 All webpage
Jan 2014Jun 2014

Customer Services Representative

Steak N' Shake Content
— Production Member Processed customer orders and food items Applied customer service skills in a fast-paced work environment
Nov 2012Jan 2013

Sales Associate

— Seasonal Sales Associate Responded to customer questions and concerns Maintained a clean sales floor environment SKILLS & QUALIFICATIONS Knowledgeable with computer software and hardware to fix issues and enhance user experiences Completing assignments in a timely manner without sacrificing quality of work Extended use and knowledge of the Adobe Creative Suite, Microsoft Office, and design tools on different operating systems including Windows 7, Windows 8 and Mac OS Exceptional writing skills with an average computer typing count of 60 words per minute
Oct 2012Nov 2012

Freelance Designer

Open Door Boutique
— Freelance Designer Created logo, letterhead, business cards, website and Facebook to help promote client's clothing and jewelry products Established an easily accessible website so the client could upload content once the site was ready III 1




Keiser University

Keiser University


Tallahassee Community College