Profile

I am a highly motivated individual with extensive experience of conducting qualitative research projects.  In addition, I have excellent communication skills with a proven track record in the areas of customer service and sales. I possess strong interpersonal skills that enable me to work well with others and I enjoy working with people from diverse backgrounds where cultural differences make for an exciting and dynamic workforce. I am considered flexible and adaptable and have proven myself to be dedicated and committed when it comes to getting things done. I am currently seeking a position that will enable me to utilize my communication and analytical skills in a role that will challenge me on every level.

Education

Education
2015

B.A. Economics

University of Calgary

July 2015

2008

B.A. Social & Cultural Anthropology

University of Calgary

November 2008

Skills & Abilities

Skills

Research and Analysis 

  • Excellent research and investigative skills with proven ability to manage research projects effectively and meet project deadlines.
  • Quantitative and Qualitative research skills with the ability to analyze and interpret results effectively.
  • Results driven with a tenacity for project management that delivers or exceeds expectations.
  • A critical thinker capable of working with clients and or a team of in-house professionals to deliver on research projects.

Communication

  • Strong oral and written communication skills with the ability to improvise and problem solve.
  • Ability to comprehend and articulate abstract ideas
  • Possess excellent analytical reading skills and the ability to write clearly and concisely, speak effectively, listen attentively to others and openly express ideas.
  • Possess presentation skills that are persuasive and professionally delivered.

Technology Skills

  • Proficient in MS Word, Power Point, Excel, Outlook, MiniTab and AS/400 system and Stata.
  • Intermediate skills in HTML, CSS and Ruby on Rails.
  • Social Media, Twitter, Facebook, Instagram, etc. 

Project Managment

  • Ability to undertake projects, meet deadlines and deliver to an extremely high standard.
  • High level of drive, commitment and passion not only to deliver objectives but also to exceed expectations.
  • Deliver high standards of performance.

Organizational skills 

  • Possess excellent organizational skills with a flair for coordinating tasks and managing projects efficiently and effectively.
  • Ability to set goals, plan and arrange activities and deliver.

 

Interpersonal Skills

  • Strong interpersonal skills that enable me to work well with others.
  • Flexible and adaptable and I enjoy working either independently or as part of a team.

 

Work History

Work History
May 2015 - Present

Social Media Assistant/Volunteer

University of Calgary Career Services
  • Worked primarily with Instagram creating content to engage students with career services.
  • Created and posted content that would be engaging and relevant to students.
Sep 2014 - Mar 2015

Family Support Assistant

Woods homes
  • Provide supervision of visits between children and youth with their parents or guardians
  • Further developed skills in crisis management; de-escalating intense emotional situations with clients.
May 2014 - Sep 2014

Sales

Vector Energy
  • Identify sales prospects.
  • Prepare action plans, schedules to identify and meet specific targets.
  • Prepared status reports, including activity, closings, follow-up and adherence to goals.
May 2010 - Jun 2013

Customer Service Associate

Crate & barrel
  • Developed skills in crisis management, responding to, and resolving customer concerns quickly and efficiently.
  • Managed complex orders and sales.
  • Took the initiative in preparing formal training materials for new office staff.
Jun 2010 - Oct 2010

Volunteer: Youth Engagement Committee 

Mayor Nenshi's Election Campaign
  • Was involved in developing and supporting a social media strategy aimed at getting young voters excited about our candidate and municipal politics.
  • Was involved with building in person relationships with young voters through active community outreach.