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Summary

Five years’ experience as a waitress in fast paced restaurant environment, engaging in daily challenges and learning experiences; a great opportunity to develop the following skills:

Objective  

Working in a challenging environment as a waitress, where I can use my effective customer service skills to bring about growth of restaurant clientele.

Skills

Strengths
  • Tolerance – Excellent stamina, able to multi-task, professional attitude – work ethics.
  • Excellent customer service skills – People oriented with superb interpersonal skills.
  • Sales and marketing skills.
  • Team lead/play abilities – delegating capabilities (for those who apply for head of waitresses’ position).

Work History

20112016

Server

Harveys Comedy Club
  • Escorted customers to their table and arranged their seating.
  • Presented and explained menus to customers – Answered queries regarding restaurant items and informed them of daily specials.
  • Took food/drink orders and conveyed them to kitchen staff.
  • Recommended wines to customers – Professionally served wines according to the customers’ selection.
  • Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner.
  • Verified customer satisfaction.
  • Presented desserts upon completion of main meal.
  • Collected payment and thanked customers prior to their exit.
  • Trained new staff regarding the restaurant’s procedures, culture and practices – Worked with staff members to provide team oriented service.

Education

20092012

Diploma

Benson Polytechnic High School