Arturo Navarro

Summary

I m working in the Insurance industry since 16 years ago, begining in American International Group, in General and Auto Claims, with sucesfull results.

Work History

Work History

AUTO CLAIMS MANAGER

GRUPO INTEGRA
Jan 2005 - Oct 2007

AUTO CLAIMS MANAGER

SEGUROS BANORTE GENERALI

AUTO CLAIMS MANAGER IN CENTER AND SOUTH OF MEXICO, WITH 9,000 CLAIMS PER MONTH AND $70,000,000.00 (MEXICAN PESOS) MONTHLY AVERAGE.

DECREASE IN A 43% OF THE AVERAGE COST.

IMPROVEMENT OF THE SERVICE INDICATORS ON WATCH ACCEPTABLE  LEVELS.

PERSONNEL ON CHARGE = 120.

Feb 1997 - Oct 2004

GENERAL AND AUTO CLAIMS MANAGER

KEMPER MEXICO

GENERAL AND AUTO CLAIMS MANAGER.

ESTABLISHMENT OF PREVENTIVE CONTROL FOR RESERVES AND CLAIMS EXPENSES THEIR CONTROL AND FOLLOW UP.

PERSONNEL COACHING IN MARINE, CARGO, CASUALTY AND PROPERTY BUSSINES LINES.

PARTICIPATION IN THE ADJUSTMENT OF THE DAMAGES CAUSED TO ALCATEL INDETEL BY THE MITCH HURRICANE IN BELIZE AND GUATEMALA.

Aug 1992 - Jan 1997

SPECIAL UNIT INVESTIGATION FOR WRECKS AND PROJECTS

AMERICAN INTERNATIONAL GROUP, SEGUROS INTERAMERICANA

IDENTIFICATION OF FRAUDS AS MUCH IN DEBITS AS I INCOMES.

ESTABLISHMENT OF PREVENTIVE CONTROL FOR RESERVES AND CLAIMS EXPENSES THEIR CONTROL AND FOLLOW UP.

IMPLEMENTATION OF THE FINANCIAL REPORTS IN THE G.A.P. FOR A.I.G. NEW YORK, SUCH AS "OPERATINAL MONTHLY REPORT" AND "STANDARD FINANCIAL REPORT".