Derek Conlon

Derek Conlon

Summary

I am looking to further my knowledge of computer network systems. My current job provides me a wide array of issues and situations that keep me learning and excited.  My ultimate goal is to be the manager of an IT group for a decent sized company. Right now I can maintain 50-60 User Systems and 13-20 Servers. I value the opportunity to show you the level of dedication I bring to the work place.  I am also willing to relocate to anywhere within the United States (or perhaps out of the country if really serious) for a job I am right for.

Work History

Work History
Jul 2008 - Present

Network Administrator

Western Rockies Federal Credit Union

My current job provides me with a lot of different opportunities to learn.  Here are a few of the key responsibilities:

  • Help Desk - I am a very good troubleshooter for PC's both software and hardware related.
  • DNS Servers
  • Exchange Servers - 2003 and 2010, Configuring, Migration or Fresh Install.
  • Microsoft Products - Word, Excel, Outlook, Access, Powerpoint
  • Operating Systems - Windows XP, Windows Vista, Windows 7, 32 bit, 64 bit, Linux
  • Printers - Maintenance/Repair, Troubleshooting, Implementing.
  • Cisco - Routers/Switches, GUI Interface, MARS
  • Network Monitoring - I implemented the Sysaid program to help monitor our computers and their software.
  • Web Design - PHP, Javascript, HTML
  • Backups - Tape Backups, Tape Rotations, Verification of Success
  • Procedures - Wrote procedures for all my duties to ensure the task will be done even if i'm not available to do it.
  • Network Security - New Users, access, Active Directory, Group Policy
  • Deployment of new Equipment - from unpacking to configuring. 
Jan 2008 - May 2008

Delivery Driver

Mancinelli's

I was a pizza delivery driver.

May 2007 - Dec 2007

Delivery Driver

Mountain Valley Express

The company was similar to UPS.  I delivered packages to random companies and also picked up Bank work and medical deliveries to be delivered to other companies.

It was a job that required lots and lots of driving.  300+ miles per day.

Jan 2001 - Jun 2006

Day Operator

Weststar Bank

I started off at Weststar as the Night Operator.  Responsibilities include:

  • Nightly Backups
  • Nightly Reports
  • Nightly Updates 

Three years into that job, i was promoted to Day operator, which included the following responsibilities:

  • On Call for the Night Operator if he had any problems
  • Daily Reports
  • Daily Updates
  • Daily Processing
  • User Access
  • Printing/Stuffing/Mailing Statements - eventually we hired another person to do this job.
  • Printer Repair
  • Manager of the Night Operator
  • Manager of the Mail Room Operator

In 2006 the bank was bought by USBank and during that transition they let the IT department go.

Education

Education
Sep 1997 - May 1999

N/A

Frostburg State University
Sep 1994 - May 1997

High School Diploma

Beall High School

High School Diploma acquired.

Skills

Skills

Network Security

I am responsible for our network's security.  I understand how to give access to only certain people or everyone, or noone.  I have spent alot of time with Active Directory and Group Policy and feel that I am a great person to have managing the security of a network.

Multi-Tasking

I can handle multi-tasking very well.  It can range from monitoring multiple systems at once to doing help desk issues mixed in with long term projects and being able to manage the time efficiently.  Pressure is not something that bothers me.

PC Troubleshooting

I am CompTIA A+ Certified.  I have 10+ years of diagnosing and repair PC issues both on the phone and in person.  

Typing

100+ WPM

Microsoft Products

Operating Systems - XP, Vista, 7  (I can also work in windows 2000, windows ME, windows 98, but I just assume since they are all not supported anymore, noone uses them anymore)   Programs - Word, Excel, Outlook, Access, Powerpoint - I have used these programs on a daily basis for the last 10 years.   I am familar with 2003 and 2010 Microsoft Exchange Server.  I have set up a Exchange Server from scratch as well as migrated servers to new hardware or converted to a VM.

Certifications

Certifications
Feb 2012 - Feb 2015

A+

CompTIA

References

References

Art Warkentin

My boss at Mountain Valley Express

David Bauguess

He is my boss at WRFCU.