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Work experience

Sep 2011Present

Service Manager

Jiffy Lube
Open and close store, tasks included filing invoices and reconciling cash register, including use of POS. Managed and directed a crew of 8 employees. Kept shop organized through out the day. Awarded monthly bonus for customer service satisfaction, and up selling, achieved this every month.
May 2013Nov 2013

Sales Manager

Lumber Liquidators
Hardwood floor sales, overall customer satisfaction, customer contact for completed orders, filing invoices, reconcile cash register, including use of POS. Forklift operator in warehouse.Responsible for packing, shipping, and receiving products.
Mar 2009Jul 2011

Hardwood Flooring Installer

C.W. Flooring
Installed hardwood floors for residential and commercial property to customer satisfaction. Delivery driver and unloading of materials. Position included skills and knowledge of algebraic measurements.
20062009

Assistant Manager

Valvoline Instant Oil Change
Open and close store, tasks included filing invoices and reconciling cash register, including use of POS. Managed and directed a crew of 8 employees. Kept shop organized through out the day. Awarded monthly bonus for customer service satisfaction, and up selling, achieved this every month.

Education

20122014

Associate's Degree

ITT Technical Institute-Kansas City
The Network Systems Administration program in the School of Information Technology at ITT Technical Institute can help students develop knowledge and skills that they can use to perform tasks associated with maintaining different computer network systems. Topics in the curriculum, explored through classroom theory and practical applications in a laboratory environment, include network operating systems and network systems design and implementation. http://www.itt-tech.edu/teach/list/nsa.cfm

Skills

Professional Communications
Physical Networking
Programing Concepts
Database Concepts
Email & Web Services
Client-Server Networking II
Client-Server Networking I
IP Networking
Linux Networking
Linux