Work History

Work History
Aug 2011 - Present

Tango Café

Tango Café
808-593-7288 Honolulu, HI Server/Customer service representative To foster and practice teamwork and cooperation with all other positions existing in the restaurant. To consistently offer professional, friendly and warm hospitality to all guests. To demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards. to have full and complete knowledge of the food menu, dessert menu, coffee and tea menu as well as all other beverage menus and the wine list. To know about menu items, ingredients, preparation methods and garnishes for all dishes. To be able to guide the guest through the menu and make any suggestions or recommendations in the guests' interest. To be able to answer any guest question about food items, beverages and wines in an informative and helpful way. To assist all guests with any enquiries or requests in a pleasant, helpful manner.
2010 - Present

Skills Trainer

Care Hawaii/HBH
808-585-1424 Honolulu, HI Skills Trainer Educating individual students(one-on-one or small group). Carry out tutoring activities designed by the teacher that include students on IEPs. Conferring and planning with teachers related to IEP objectives and/or modifications, and providing documentation. Workings with the teacher to develop classroom schedules. Observing, recording, and charting behavior. Assist the teacher with crisis problems and behavior management. Preparation of classroom materials related to IEP's or modifications/accommodations. Assisting students with physical needs(toileting, eating…). I have completed over 60 Hours in training including ABA, CPR, and nonviolent crisis intervention.
Dec 2010 - Mar 2014

Banquet Server

Kahala Resort
808-739-8888 Honolulu, HI Banquet Server Provide excellent five star service for all banquets and events. Maintain sense of urgency and alacrity at all times, especially on service floor. Maintain back of the house, front of the house and side work duties for overall productivity of banquet events. Maintain clear and open communication between all staff members for overall event success. Deliver professional, courteous, and efficient service to our Guests Greet Guests and build rapport by asking questions and initiating conversation Offer suggestions by using suggestive selling techniques(daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Train and guide other Servers as requested by your Manager
Dec 2003 - Jun 2010

Banquet Captain/manager

Willamette Valley Country Club
503-266-4066 Canby, OR Banquet Captain/Manager Lead bartender and in charge of evening a la carte dinner service, and planning of special events. Work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service. Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations. Work with other management personnel to plan marketing, advertising, and any special restaurant functions. Direct hiring, training, and scheduling of food service personnel. Investigate and resolve complaints concerning food quality and service. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Review and monitor, with bookkeeper or other financial personnel, expenditures to ensure that they conform to budget limitations. Work to improve performance.

Education

Education
Sep 2014 - Dec 2015

Masters of Vocational Rehabilitation Counseling

University Hawaii

MS Kinesiology and Rehabilitation Science: Hawaii Rehabilitation Counseling (HRC) | College of Education, The University of Hawaiʻi at Mānoa

Rehabilitation Counseling is offered online and prepares rehabilitation professionals as well as individuals new to the field to work effectively in the rehabilitation service delivery system. Accredited by the Council of Rehabilitation Education (CORE).

2007 - 2010

B.Sc Business Management & Leadership

Portland State University

Portland State School of Business Administration | Bachelor's Degree in Business: Management & Leadership

The Management & Leadership Curriculum

The Management & Leadership option provides the requisite knowledge and skills that will enable you to meet the challenges of all managerial responsibilities. By starting your degree focused on our world-class business coursework, you will gain an understanding of the fundamentals of the business environment and organizational behavior. From there you will target your managerial and leadership skills to thoughtfully, logically and strategically move businesses through necessary changes and modernizations. Our core curriculum prepares you for best-in-class leadership with hands-on skills that can be applied immediately to their professional roles.

Skills

Caring, cooperation, curiosity, flexibility, grit, friendly initiative, integrity, organization, perseverance, problem solving responsibility, active listening, service orienteation, social perceptiveness, speaking, coordinating, critical thinking, instructing,

Text Section

Certifications

Certifications

Big Five Traits

Personality

Portfolio