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Work experience

Sep 2008Mar 2009

User Experience Consultant

Freelance

Worked on the website for the Martin Luther King Jr. Foundation in Cameroon (LUKMEF Cameroon)

  • Designed and documented a set of 25 wireframes to support user experience standards and trends
  • Conducted usability tests and cognitive walkthrough to ensure usability and user-friendliness of the site
Jan 2008Jul 2008

Design Researcher

News Digital Media
  • Provided adept research-insights into the explanation on the improvement of existing websites and how they can be created user-friendly
  • Promoted exceptional teamwork; designing products that were intuitive and elicited good user-experience alongside a group of design researchers and user-experienced architects
  • Impeccable skills in ethnographic studies, contextual inquiries, usability studies, analysis of research, facilitation of workshops, and documentation of research.
  • Worked on high-profile websites such as: vogue.com.au, news.com.au (one of the largest online news-sites in Australia), and theaustralian.com.au (which is Australia's equivalent of The New York Times)
May 2007Oct 2007

Concept and Product-Innovation Intern

Pitney Bowes
  • Performed ethnographic studies; developed and tested concepts in collaboration with clients and the multi-disciplinary design team
  • Productively facilitated research, providing analytical frameworks for the ethnographic studies that would inform the design team of a qualified and competitive marketing service
  • Conducted participatory design workshops with stakeholders, designers, and representatives from a selected target market
Sep 2006Oct 2006

Business Intern

TS Build Up
  • Organized user-ethnographic studies on hospitals, designed a new company logo, and was a member of the business-development consultation
  • Gained proficient business experience and broadened professional perspectives
Feb 2006Jul 2006

Master's Student

Invisense
  • Composed a User-Ethnography on pharmacies
  • Transformed research into actionable design outcomes
Jun 2005Aug 2005

User Experience Design Intern

Invisense
  • Organized and facilitated workshops with the purpose of developing and testing a mobile phone application
  • Through relevant exercises revolving around the application features we were able to achieve valuable insights into where the needs and goals were and how to meet them
  • Personally conducted research to design an Information Architecture for the application

Education

Sep 2001Jul 2004

B.A.

University of Southern Denmark
  • Main focus on English and German
  • Wrote a Bachelor's project about the stereotypical influence of advertisements in magazines and newspapers     
    •  Focus: national and female stereotypes

Skills

Apple Omnigraffle
Working knowledge of Apple Omnigraffle. Including wireframing and development of mock-ups
MS Visio
Working knowledge of Microsoft Viso. Including wireframing and development of mock-ups
Adobe CS3
Has advanced knowledge of the Adobe CS3 Package including Photoshop, Illustrator, InDesign, and Premiere Pro
MS Office
Expert knowledge of the MS Office-package including: Powerpoint, Word, Excel.  

Examples of my work

Publications

  • "Put the Person in the Persona" - EPIC 2008, Copenhagen (2008)
  • "Match the Space to the Case" - SiDER '05, Sonderborg / NORDES '05, Copenhagen (2005)
  • People and Products (Present contributor)

Objective

Thoughtful User Research professional, seeking a position at a company which will allow me to utilize adept skills in usability research and user centered design and transform it into actionable design recommendations.

Areas of Expertise:

  • Expert knowledge of conducting and analyzing exploratory research methods such as: ethnography, contextual inquiry, diary-studies, user-observations, focus groups, interviews, and more
  • Expert knowledge of conducting and analyzing evaluative research methods such as: usability testing, cognitive walkthroughs, evaluative scenarios, participatory design, eye-tracking studies, and more
  • Adept ability to analyze quantitative as well as qualitative research
  • Exceptionally skilled in documenting usability issues and design recommendations through wireframes, flow-charts, reports, and sitemap
  • Working in multi-disciplinary teams
  • Working in agile development processes
  • Excellent critical and analytical thinking skills
  • Impeccable interpersonal skills