Main duties included the assisting guests with shopping concerns at Fashion Island, answering general questions. Meet clear guidelines to follow and may have to work at a very quick pace. Experiences in retail customer service and hospitality. Also, drives the Fashion Island Trolley.
As a Board of Director member of the Costa Mesa Bark Park Foundation, served as a major part of the maintenance of the park, bookkeeping duties including banking, collecting donations, fund raising events, and outsourcing property maintenance functions to contractors.
Main duties included the assisting guests with shopping concerns at Fashion Island, answering general questions and issuing gift cards. Work inside and outside, and use computers extensively. Meet clear guidelines to follow and may have to work at a very quick pace. Experiences in retail customer service and hospitality
Main duties included the assisting students and parents with choosing the correct textbooks for the courses offered at OCC, answering general questions and restocking of books. Use computers and software extensively. Meet clear guidelines to follow and may have to work at a very quick pace. Experiences in retail customer service and hospitality.-
Resume Critique - Helping displaced workers with their job search by performing a free 30 minute one-on-one resume critique to on how to organize their resumes to achieve getting better results in their job searches. Offered suggestions as to how find their next position and help on using online job search techniques.
Operations Staff - Prepared new orientation packets for new class graduates. Managed front desk, phones, and email accounts. Supervised other volunteers during volunteer time of 4 hours per week. Made reminder phone calls to new class attendees as needed.
Responsibilities included supervising a group of 4 programmers and programmer analysts in daily operations. Supported 2 locations in California with 1,000+ employees. Handled IBM Mainframe and AS400 programming staffs using COBOL, JCL, NATURAL/ADABAS, and AS400 RPG 400. Directly accountable for all major projects which included incorporation of returns and exchanges and cigars into daily deliveries, consumer goods wholesale pricing and discounting. Managed training sessions for new programmers/employees and ensured standard operating procedures were regularly followed. Completed Mainframe and AS400 applications upgrades on time and within budget constraints issue by the IT Director.
Served several positions which included President, Vice President, Treasurer and Architectural Committee Leader of 150 condominium community in Rancho Santa Margarita, CA. Worked with Merit Property Management Community Administrators.
·A major $25,000 relighting project was need to replace an insufficient ground pagoda walkway lights with old fashion style pole lights thus making the common area safer at night while adding value to the community.
·As Treasurer, reviewed the reserve study once a year and help determine the fiscal year budget for the HOA.
·As the Architectural Committee Leader, walked the community and wrote CC&R violation notices and maintain a spreadsheet of current violations, old violations and keep track of the outcome of each violation.
·Hired and terminated contactors and vendors which included pool maintenance, landscapers, slurry sealers, painters, handymen, graffiti removal.
·Worked with landscapers to plant flowers around common areas and community entrances to maintain a pleasant appearance and property values.
Computer programmer using COBOL, Natural/Adabas, MVS/JCL.
Applications: Automobile Insurance Tracking
Key Accomplishment - In 1989, did the Year 2000 COBOL programming conversion.
The BSTM program is specifically designed to help working adults complement their current knowledge and skills base with the business, management, and technical abilities. Expert managers are needed in every business and industry, and responsibilities could include:
Director of Guest Services at The Irvine Company, Newport Beach, CA.
"Dennis is a pleasure to work with. His efficiency and proficiency on the computer, coupled with his calm, genuine and personable demeanor makes him quite an asset."
Service Category: Guest ServicesYear first hired: 2010Top Qualities: Great Results, Personable, On Time
Orange County, CA“I've had the pleasure of collaborating with Dennis in a group setting, brainstorming ideas, discussing innovative implementations, and forging new paths when we came to dead-ends. Through it all, Dennis remained a constant source of optimism and quiet encouragement. The twinkle in his eye always gives you the feeling you're in on an inside joke and only the two of you are keen to it. With his wealth of experience, unfailing optimism, and willingness to contribute, any person, team, or organization would find him a refreshing addition.” KEVIN RHODE
Director of Information Technology
“I worked with Dennis at SWS right after leaving the miliatry. He was a great mentor for me at the time. He really helped me transition from military to corporate life easily. Thanks Dennis.”
IT Support Analyst
Los Angeles, CA
“I worked with Dennis at Southern Wine and Spirits of So. Ca. He was the Lead Developer / Project Manager at the time and i worked directly under his Supervision. I highly recommend Dennis, he always had a positive attitude and taught me a lot during the time i was there. He has always been a great co-worker and friend.”
Myers-Briggs description of the ESTJ Personality
ESTJs are practical, realistic, and matter-of-fact, with a natural head for business or mechanics. Though they are not interested in subjects they see no use for, they can apply themselves when necessary. They like to organize and run activities. ESTJs make good administrators, especially if they remember to consider others' feelings and points of view, which they often miss.