PresentExecutive Advisor-Performance Management
HARBOR FREIGHT TOOLS, HEADQUARTERS
Profile:Harbor Freight Tools is a privately owned, Billion dollar multi-channel retailer of quality tools and equipment at affordable prices. Founded in 1968, the company currently operates over 300 stores across the United States and is a leader in marketing products directly to the consumer through catalogues and the internet.
Organization & Accomplishments:Developing and Implementing Performance Management metrics to focus and align the executive leadership team.Implemented Balanced Scorecard for Retail Operations group which consists of 330 stores, in 46 states.Developed process that allows departments to focus on Key drivers of value within their responsibilities, while aligning cross-functionally with others within the Enterprise. For example, linking processes from order placement, in-bound shipments to Distribution Centers, logistics to stores, and customer facing product placement.