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Skill/Abilities

  • Outstanding listener and communicator who effectively expresses information verbally and in writing
  • Computer-literate professional who is adept with a wide variety of software applications in both
  • Windows and Mac platforms
  • Goal-driven leader who maintains a productive, positive climate and confidently motivates employees to meet and surpass performance objectives
  • Flexible team player who functions well in quickly changing environments that require priority adjustments and the ability to juggle multiple projects
  • Effective problem-solver who can create workable solutions and resolve complaints
  • Loyal and dedicated manager with an excellent work record and a commitment to success

Interest

  • Digital Photography
  • Gardening
  • Hiking
  • Computers

Work experience

20062011

Office and Marketing Manager Office and Marketing Manager

Insphere Insurance Agency
  • Managed, organized and scheduled activities for award winning health insurance agency
  • Contributed to being top agency in Division for three years straight and #5 Humana agent in US in 2011
  • Member of two person team that developed a $2,500,000 book of business in less than three years
  • Provided administrative leadership for research, budgeting and purchasing of all marketing leads, software and hardware required to run the office
  • Conducted geographic and demographic research in order to create marketing plans
  • Communicated effectively via email and telephone with all prospects
  • Processed and managed all accounts payable and receivable
19932006

Owner/Graphics Design/Desktop Publisher

Orchard Publishing
  • Developed and implemented successful business plan in the creation of a marketing and publishing company, consistently increased sales at an annual rate of 35-50% for 12 years
  • Collaborated with customer’s staff in co-management of production for monthly catalogs, quarterly bulletins and miscellaneous marketing materials
  • Assisted in preparations for annual sales meetings and semi-annual ad planning meetings, including site selection, budgeting, theme selection, transportation, trade fair set up and concierge service
  • Created and designed health and beauty care catalog, established production schedules, implemented accounting system for accounts payable and receivable, income taxes and third party billing

Education

Sep 2012Present

Bachelor of Science Health Care Administration, Minor General Business

University of Michigan-Flint
  • Expected Graduation May 2014
  • Dean’s List consistently since Fall 2011
  • GPA 4.0

Scholarships and Grants

  • University of Michigan Grant
  • Freeman Distance Learning Scholarship
  • Kathleen A. Schneberger Scholarship
  • Charles and Larue Pemberton Health Care Scholarship
  • Frances Ann Frazier Student Travel Scholarship