• Outstanding listener and communicator who effectively expresses information verbally and in writing
  • Computer-literate professional who is adept with a wide variety of software applications in both
  • Windows and Mac platforms
  • Goal-driven leader who maintains a productive, positive climate and confidently motivates employees to meet and surpass performance objectives
  • Flexible team player who functions well in quickly changing environments that require priority adjustments and the ability to juggle multiple projects
  • Effective problem-solver who can create workable solutions and resolve complaints
  • Loyal and dedicated manager with an excellent work record and a commitment to success


  • Digital Photography
  • Gardening
  • Hiking
  • Computers

Work experience

Work experience
2006 - 2011

Office and Marketing Manager Office and Marketing Manager

Insphere Insurance Agency
  • Managed, organized and scheduled activities for award winning health insurance agency
  • Contributed to being top agency in Division for three years straight and #5 Humana agent in US in 2011
  • Member of two person team that developed a $2,500,000 book of business in less than three years
  • Provided administrative leadership for research, budgeting and purchasing of all marketing leads, software and hardware required to run the office
  • Conducted geographic and demographic research in order to create marketing plans
  • Communicated effectively via email and telephone with all prospects
  • Processed and managed all accounts payable and receivable
1993 - 2006

Owner/Graphics Design/Desktop Publisher

Orchard Publishing
  • Developed and implemented successful business plan in the creation of a marketing and publishing company, consistently increased sales at an annual rate of 35-50% for 12 years
  • Collaborated with customer’s staff in co-management of production for monthly catalogs, quarterly bulletins and miscellaneous marketing materials
  • Assisted in preparations for annual sales meetings and semi-annual ad planning meetings, including site selection, budgeting, theme selection, transportation, trade fair set up and concierge service
  • Created and designed health and beauty care catalog, established production schedules, implemented accounting system for accounts payable and receivable, income taxes and third party billing


Sep 2012 - Present

Bachelor of Science Health Care Administration, Minor General Business

University of Michigan-Flint
  • Expected Graduation May 2014
  • Dean’s List consistently since Fall 2011
  • GPA 4.0

Scholarships and Grants

  • University of Michigan Grant
  • Freeman Distance Learning Scholarship
  • Kathleen A. Schneberger Scholarship
  • Charles and Larue Pemberton Health Care Scholarship
  • Frances Ann Frazier Student Travel Scholarship