I am 22 years old male, having skill in English, both written and oral, and also operating computer and hotel’s system. I am a hard worker and fast learner, and I am willing to spend my time and resources to expand my skill. I am also able working independence as well as in a team. I am confident that I will be able to contribute effectively to your hotel.

Work experience

Work experience
Apr 2014 - Dec 2014

Guest Service Agent

Holiday Inn Bandung

April 2014 - December 2014

  • Prepare and handle guest check in and check out process
  • Handle billing guest in house and event group
  • Handle and put any preference and inquiry guest
  • Handle FIT reservation
  • Courtesy call for experience stay
  • Courtesy call for arrival member
  • Night report
  • Rotation for handle executive lounge as butler
Mar 2014 - Apr 2014

Sales Admin

Golden Flower Bandung

March 2014 - April 2014

  • Handle reservation for venue
  • Prepare and sending LOA and CL
  • Prepare BEO and breakdown package with other department
  • Delivery BEO
  • Handle Sales inquiry; stationary, sales kit, report attendance, and follow up any reimbursement.
  • Sales Incharge hotel
Sep 2013 - Mar 2014

Front Office Department Trainee

Hilton Hotel Bandung

September 2013 - March 2014

  • Incharge on Magic or telephone operator
  • Incharge on Executive Lounge as Butler
  • Incharge on Guest Relation Officer
  • Incharge on Concierge as Lobby Ambassador
  • Incharge on Front Desk Agent
Jun 2012 - Sep 2013

Guest Relation Officer

Maja House & Stevie 6 Hotel

June 2012 - September 2013

  • Handle and treatment VIP guest hotel and restaurant
  • Handle reservation and escorting guest to venue
  • Telemarketing
  • Collect data base and controlling number of visitors
  • Managing and handle guest comment from hotel and restaurant
  • Courtesy guest about satisfaction stay and visit
  • Cover marketing incharge on weekend for showing room and venue  


Sep 2010 - Oct 2014

Management Resort and Leisure, Tourism Program

Universitas Pendidikan Indonesia

That is Tourism Program Bachelor Degree, managing and development about accomodation resort with they attraction and urban hotel.



Computer Literate

MS Word, MS Excel and MS Power Point

Hotel System

Opera, Concole, Vingcard, and Micros



Reni Grandia 081802280468

Front Office Manager Holiday Inn Bandung

Fariz Fardhani 081224567792

Director of Sales Grand Tjokro Jakarta

Dodi Masyhud Junduddin 081320405366

Director of Human Resources at Holiday Inn Bandung and Ketua HHRMA Bandung