Denis Heralic

Room attendant, cleaning rooms by doyle collection standards, also working as house porter and linen porter with good knowledge of turndown service. 

Working on the till as a cashier,serving the costumers,up selling the promotions,lottery and reaching the loyalty cards and sales targets.Face off the shop all the time and making sure that shop is clean at all time. Shelving the store,printing price label  if any missing.

On deli counter serve costumers an preparing all the food necessary for the day.Following all the HACCAP procedures.Fully HACCAP trained.

Finished training on Food safety 1 and 2,and Costumer service training. Supervisor training in progress 

Ordering deli and shop stock,taking delivery's  and returns both on HHT and computer.Doing stock take every week. 

Training the new staff members.Writing reports for lottery,payzone and newspapers returns,included invoice.Doing till reconciliation.

Back office work,shift and lodgment reconciliation ,counting safe,drops and float money and ATM lodgment.

Changing planograms when needed and changing promotions in the shop.

Sales assistant

Sell shoes to costumers,advise them on the size,style and structure of the shoes as well as advise them on the maintenance of the shoes.Organize the stock room by codes of the shoes,merchandise the shelfs by style and colour.Working on the till and cleaning the shop

Sales assistant working on the fresh department
Fish department,working with customers,selling fish including live fish and lobsters,cleaning and gutting fish,packing it for costumers ,doing orderings and inventory
Protein department working as a butcher assistant making mince meat and sausages. Slicing salami for costumers and make trays with cold meat.
Dairy department,taking care of the dairy products slicing cheese for costumers on the counter. 
Fruit and vegetables department,making sure that all fruit and vegetables is fresh packed and well presented.
Working in shops warehouse making sure that everything is an order.
Deli department,preparing cooked food,making sandwiches making food preparation for cooking as well as washing dishes.
Team leader of group of 27 people and sales supervisor of the fresh department organizing work schedules for every staff member and making sure that everything is done on time,making orders of the products,following expiration dates,organizing work that shop is running smoothly,talking to costumers and sales representatives,teaching new staff members how to work for Konzum.
Helping in other regional shops in case of lack of staff during tourist season,opening the new shops as well as closing the shops on the end of the tourist  season.
Member of inventory team,doing inventory's twice a year in every of the 15 shops in region.
Haccap training team,organizing ,organizing work to respect all Haccap and food safety rules and teaching new staff working with the Haccap.

Administration work for health department

statistic work

delivering mail and court invitations 

Tobacco i news stand clerk