Work History

Work History
Mar 2008 - Present

Project Manager

Wells Fargo
Jun 2009 - Present

Training Specialist

Chancellor University
Aug 2005 - Mar 2008

Business Systems Consultant

Wells Fargo

Education

Education

Bachelor of Science

DeVry University
Mar 2007 - May 2009

Master of Science

Grand Canyon University

Summary

A Wells Fargo Bank, N.A. employee for more than 10 years, Demitria Griggs has served in a number of roles at the lender’s Arizona locations. Demitria Griggs’ experience has afforded her extensive insight into the nuances of auditing, fraud, technology, and project administration in the banking industry. Demitria Griggs joined Wells Fargo Bank as an Operations Processor, after a number of years as a Customer Service Representative at Great Western Bank and Broadway Federal Bank. At Wells Fargo, Demitria Griggs supervised more than 14 members of the Fraud Department and managed a number of tasks, including monitoring claim volume, ensuring follow-up on backlogs, and assisting agents grappling with Regulation E decisions. Demitria Griggs served as the primary escalation contact for complicated claims and disputes, and assisted upper management in improving internal processes. Her group won awards for service and team excellence. Wells Fargo Bank’s leadership then elevated Demitria Griggs to the position of Financial Consultant in 2004. Demitria Griggs’ skills in finance in addition to technology and analytics enabled her to monitor high volumes of data to reconcile inconsistencies. Demitria also received the bank’s highest recognition for excellence in financial technology. For nearly six years, Demitria Griggs has contributed as a Business Systems Consultant and, currently, as a Project Manager. Initially, Demitria Griggs worked with superiors to mitigate financial risks and strived to ensure that teams met project benchmarks within budgetary and calendar limits. As a Project Manager for Corporate Technology, Demitria Griggs now oversees the activities associated with the implementation of new products and business processes. Demitria Griggs has earned a number of degrees, including a B.S. in Technical Management and an M.S. in Leadership and currently pursues a Doctorate in Industrial and Organizational Psychology. In addition to her professional and academic pursuits, Demitria Griggs serves as Chair for a Team Member Network organization.

Interest

Reading, writing, collecting vintage items