Kurt Nipp

Summary

Senior service operations executive. Over 20 years experience raising operational performance in e-commerce and service companies with improved customer retention, margins and profitability. Industry experience with Internet, retail, manufacturing and Big Four consulting services companies.Competencies include:

·Customer and Technical Support·E-commerce Management

·Billing Solutions·P&L Management

·Payment Methods·Organizational Development

·CRM and Service Infrastructure Management·Partner/Vendor Management

Work History

Work History

Senior Vice President, Customer Service

Dec 2008 - Present

Principal

Deltrix Services
Oct 2005 - Dec 2008

Executive Director, Customer Support and Operational Support Systems

http://www.Turbine.com

Education

Education

MBA

Northwestern University, Kellogg Graduate School of Management