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Summary

Certified Paralegal and results-driven client services professional with a record of supporting departments and organizations. Proven background of accurate and effective leadership in customer and client services. Broad-based experience in paralegal services, office management, administrative support, event planning, budgeting and cost control, and residential property front-office services.  Skills include:

  • Conducts research, writes & edits using technology
  • Coordinates data collection; meets deadlines
  • Manages projects & records
  • Plans events; detailed consulting
  • Communicates efficiently - verbal and written
  • Reviews budget for cost control
  • Trains & guides staff
  • Provides customer service, solution driven

Work History

Jul 2014Jul 2016

UCC/ER Clerk

Bibb Medical Center

Interacts with patients, co-workers and public; Maintains a high level of confidentiality; Enters, maintains and verifies patient demographic and insurance data and processes payments; Places lab and radiology orders; Answers phones and handles inquiries.

Reason for leaving: Relocation to Washington, DC

Jul 2013Dec 2013

Legal Assistant/Office Administrator

Mid-Atlantic Commercial Law Group PLLC

Maintained and organized case files, monitored calendars and tracked deadlines; Prepared documents including complaints, depositions, discovery requests, and status reports; Corresponded with court clerks in several jurisdictions regarding collections and foreclosure cases for several attorneys; Accepted debtor payments and resolves complaints; Answered phones, ordered supplies and other duties as necessary.

Reason for leaving; Economic downsize

Jul 2012Nov 2012

Legal Assistant

Glasser & Glasser PLC

Organized cases and files, monitored calendars and tracked deadlines; Prepared documents including complaints, depositions, discovery requests, and status reports; Managed database of digital client files and communications for collections and foreclosure cases for several attorneys.

Reason for leaving: Office closed

Aug 2007Aug 2009

Front Office Manager

Society of Chemical Manufacturers & Affiliates (SOCMA)

Prepared on-site event and exhibit information, marketing library; Maintained telecommunication system, directed visitors, and preserved security; monitored departmental costs to ensure performance against budget;Assisted with Marketing operations by compiling, formatting, and reporting information and materials;Handled highly confidential, sensitive and/or critical information, files, records and reports and prepared expense reports for C-Suite office; contributed to confidential Human Resources projects including training logistics and record-keeping.

Reason for leaving: Further study (Paralegal Certificate)

Education

2010

Paralegal Certificate

Paralegal Institute of Washington
1996

B.S. English Literature

Towson University