Denise Dejonghe

Work experience

Work experience
Nov 2005 - Present

Director of Marketing and Online Services - Dean of Students Office (previously Marketing Coordinator)

Communicating informationto nearly 30,000 public university students, 5,000 employees and 4,000 parents about events, activities, programs, campaigns and university-wide initiatives through print, web, social media, broadcast/text messaging and HTML email. 

Leading online initiatives that reduce service costs, reduce time, improve accuracy, and increase collaboration:

  • Developed/Implemented Online Project Management - Managed the analysis, research, design/development, implementation/training and evaluation of online project management and form tracking. Reduced time between submission and results, improved accuracy and employee accountability and enhanced collaboration. 
  • Developed/Implemented an Online Process for Event Planning - Managed the analysis, research, design/development, implementation/training and evaluation of an event planning process used by the Dean of Students Office, Student Center Reservations, and Media Services. Employees electronically receive form submissions and log in to the Customer Relationship Management system to assign to the appropriate department employee, communicate with students, answer student questions and track the status of the event planning process. 
  • Developed/Implemented an Online Budget Request Process - Analysis, research, design/development, implementation/training and evaluation of a budget request process for Single Events, Week-long Events and Conference Travel. The Student Activities Budget Committee electronically receives form submissions, log in to the Customer Relationship Management system to approve or reject the requests, communicate with students and track the status of Budget Requests. 
  • Developed/Implemented an Online Student Organization Recognition Process - Analysis, research, design/development, implementation/training and evaluation of an online recognition process for new and existing student organizations. The Dean of Students Office electronically receives form submissions, logs in to the Customer Relationship Management system to approve the request and/or communicate with students. Approved submissions automatically post to the public and users log in at any time to update their organization information.
  • Online Module: Title IX TrainingWorked with Subject Matter Experts in Counseling and Psychological Services, Public Safety, Office of Housing and Residential Life, the Dean of Students Office and the Office of the General Counsel. Created with Adobe Captivate 7, saved as HTML5, and placed on an internal server with Adobe-provided PHP files to collect learner data. Adobe’s Quiz Results Analyzer pulls quiz results from the server for review and analysis of the results.
  • Online Module: School of MedicineWorked with the School of Medicine to modify the above Title IX Training Module to meet their needs. 
Jun 2009 - Present

Part-Time Faculty - College of Information Systems & Technology

University of Phoenix

Online Courses in Electronic Publishing (VCT/320)

The University of Phoenix is a private university with a diverse student body of over 300,000 students.

Course Topics Include:

  • Effective Layout, Design and Production based on project goals, audience, budget, search engine optimization, use of analytics, etc.
  • ePublishing file formats and devices
  • Content, Course and Learning Management Systems
  • Effective e-Learning Guidelines
  • Digital Rights Management
  • Alternatives to Print Publishing such as Wikis, Blogs, Podcasts, Social Media
Oct 2000 - Sep 2005

Graphic Specialist: Team Leader and Trainer, Process Improvement

Seven Worldwide (Division: Meridian Advertising)

Team Leader: Leading a team of Production Artists creating full-color print advertisements for major retailers 

Trainer: Meridian Interactive Training System (MITS) 

Analysis, Design, Development, Implementation and Evaluation of training for Graphic Specialists and Production Artists in process and production. Developing job aids for Graphic Specialists and Production Artists to help them to effectively follow production process, procedures and deadline schedules

Process Improvement/Shortening Electronic Production Processes (Task Force 5)

Selected as a member of a team to improve & shorten the production process from 20  to 12 weeks.

Dec 1998 - Jun 2000

English Teacher - Abbott Middle School

West Bloomfield Schools
  • English
  • Journalism/School Newspaper (Adobe Photoshop, Illustrator, PageMaker)
  • Creative Writing
  • Computer Applications (Microsoft Office Suite)
  • Yearbook (Adobe Photoshop, Illustrator, PageMaker) 
Aug 1997 - Sep 1998

Writing Teacher - Mount Clemens Jr. Academy (Middle School)

Mount Clemens Schools

Through theEdison Project all students were provided with home computers and all teachers with laptops.

Writing Curriculum Coordinator: leading the development of the middle school writing curriculum.


Jan 2009 - Dec 2011

Education Specialist

Wayne State University - College of Education

Performance Improvement and Training projects included:

  • Analysis, research and planning that involved creating processes and selecting a project management system to improve performance in the Dean of Students Office at Wayne State. This project continued in the workplace after completion of an Ed.S. and resulted in successful implementation of the project management system.

      Research included:

  • Computer-mediated cross-cultural communication
  • Collaboration and the use of all the communication networks available to improve the facilitation of online learning
  • Efficiencies in learning and educational research through open educational resources
Jan 2007 - Dec 2008

Master of Education

Masters Project: Speak Out Against Sexual Aggression

Training site created for Wayne State University students using the ADDIE Model

Sep 1992 - May 1997


University of Michigan

Major: Social Science Minor: Language Arts

James B. Angell Scholar 1995