Octavia Carter

  • Newark NJ

Customer Service Representive

Work experience

Work experience
Jun 2004 - Oct 2010

Patient Service Representative


Duties includes registering patients, answering phones, daily and monthly reports, schedule and reschedule Doctors clinic, obtain pre-authorizations for surgeries, CT, MRI and other test patients needed. Provided 5 Star Customer Service at all times.

Nov 1989 - Oct 2001

Mail Room Supervisor / Acting Site Manager

Immigration and Naturalization Service

Duties included managing 33 employees , maintaining payroll, daily, weekly, monthly reports. Handling the incoming and out going of mail and files to outside INS offices . Maintain cash office which included accepting monies for application and bonds for persons  wanting to become a resident and/ or a US citizens. Prepared daily deposits for bank pick-up.

Aug 1995 - Nov 1996

Package Handler


Duties included scan and stacking trucks and airplanes with packages to be delivered in  a timely fashion. Lifting and stacking and working on conveyor belt.


Nov 2010 - May 2011

No Degree Obtained

Drake Univeristy

Medical Assistant

Sep 1992 - Jul 1995

No Degree Obtained

Jersey City State University


Sep 1991 - Jul 1992

No Degree Obtained

UPSALA University

Pre- Med major