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To spend time with my family . I enjoy going bike riding and going to the park or beach.


Aggressive, results-driven Finance Manager with over 12+ years of progressively responsible experience in real estate and the financial sector with positions of responsibility in compliance, client and portfolio management, product development and program management.


Energetic, accomplished finance professional with over 10 years of credit underwriting and collections mangement. Focus in effective team management and customer service. Strong organizational technique, attention to detail, and effective in working independently and or with a team. Strong analytical skills and multi-tasking capabilities with effective time management.


Work experience

May 2009Oct 2009

Collector II

JP Morgan Chase Corporation

Skipped trace account 30+ delinquent accounts using Lexis Nexus/Fast Data tools to locate new contact information on customers to cure delinquency.Managed inbound/outbound dialer system taking 75 to 100+ calls daily and resolving delinquency

Jun 2008Nov 2008

Branch Office Manager

Managed, directed and coordinated all administrative activities, such title lien and daily interim bank deposit, payment processing, generated new loans, educated on contractual obligations.

  Managed store operations, function and general daily business. Monitored all bills      associated with store function. Educated staff on company updates, monthly audit, and loan  production.

Nov 2005Jun 2008

Assistant Branch Manager

Managed, directed and coordinated all activities to implement UACC policies, procedures and practices concerning credit underwriting, applications and extending auto credit loans

Prepared company audit documentation on financial and/or performance audit based on monthly overview to meet with state requirements.

Established new forecasting tracking and management reporting system to improve availability and accuracy of financial and delinquency data, triggering 15% increase in accuracy.

Nov 2002Nov 2005

Collection Manager

 Responsible for all foreclosure, repossessions, consumer loan litigations and all chapters 7 & chapter 13 bankruptcy cases ensure charge off levels at or below 3.9% on 12 month average.

Supervised, directed and coordinated staff of 4-8 in underwriting, verifications, administrations and collections techniques.

Jan 1996Nov 2002

Sr Customer Services Representative

Improved availability of lease/retail representatives for inbound/outbound calls to minimize by 25% of hold time.Reduced the number of lease contract claims by 15% with the implementation campaign to educate all lease customer relationships on the return lease process.


Jan 1980Jun 1982


Monroe Community College


Compliance Auditor
Audit of Auto credit and real estate folders to meet company and state regulations.
Brand Marketing
Product production,cold calling,door to door.
Budget Administration
Branch opperating expense.
Customer Service
Inbound/outbound call center and one on one service.
Collection portfolio of 1day thur 30/90 days delinquent.
Executive Underwriting
Mortgage and auto loan underwriting.