Indmax IT Services Pvt ltd
- Following regular operational procedures and complete all assigned tasks during the shift.
- Maintain 100% up time of live stream platforms.
- Following the escalation process through issue resolution, including providing documentation as to the solution.
- Helping to continuously improve processes and tools to ensure the best possible experience for users, from up time to performance and reliability.
- Ensuring that the monitoring tools catch and alert on all production issues without generating a flood of false positives.
- Building knowledge base by creating and updating documentation for every issue.
- Managing servers and their configurations.
- Configuring Monitoring tools like Nagios, Cacti and OSSEC
- Centralized configuration management by using Puppet and Salt
- Performing Dev Ops tasks for Linux, Mac and Windows platforms.
- Focusing on automation and integration using Puppet, Jenkins, Fabric and Cap
- Collaborating with development team to troubleshot and resolve issues.
- Redesigning and rebuild automated management and provisioning systems for production and preproduction data centers
- Troubleshooting and repair network, application, OS, and hardware issues in support of developers and engineers.