Work History

Work History
Jan 2010 - Present

Communications Executive

Ports of Auckland Ltd.

My role involves:

  • Media relations
  • External communications including community, customer, stakeholder and government relations
  • Internal Communications
  • Event Management
  • Management and maintenance of the POAL external website
  • Developing and executing communication plans to ensure the success of various projects

Projects handled:

  • Production of the Ports of Auckland Annual and Interim Reports
  • Production of the weekly internal newsletter
  • Production of the fortnightly customer newsletter
  • Organising various internal and external events - Ports of Auckland Round the Bays, SeePort, Staff Christmas function and Client Christmas function
Aug 2009 - Nov 2010

Newsletter Editor

SHAMA Hamilton Ethnic Women's Centre Trust
  • Developed and desgined the newsletter
  • Wrote and edited articles for the newsletter
  • Ensured the newsletters are printed and delivered on time
  • Liaised with key stakeholders
  • Designed, developed and managed the organization website Please visit www.shama.wainet.org
Aug 2009 - Dec 2009

Newsletter Editor

Hamilton Parents' Centre
  • Developed and desgined the newsletter
  • Edited articles for the newsletter
  • Liaised with contributors, advertisers and printers
  • Ensured the newsletters are printed and delivered on time
Jul 2006 - Nov 2008

Sr. Trainer - Training & Quality

Tata Sky Ltd
  • Enhanced verbal communication skills by conducting Train-the-Trainer programs, new-hire and refresher batches
  • Developed people management and problem solving skills by interacting with Operations and the vendor on a daily basis
  • Developed team building and coaching skills by mentoring trainers to ensure high quality of training was provided
  • Enhanced technical writing skills by developing training modules on customer service, product and process and communication skills

 In May 2007, I was given the additional responsibility of managing the vendor Quality team. In this role, I

  • Developed management and coaching skills by developing and implementing goal sheets and a 360 degree feedback mechanism
  • Developed leadership skills by leading my team to achieve the best quality scores in the organization
  • Gained an insight into the hiring process by interacting with various teams so as to create job descriptions
  • Introduced some healthy competition and encouraged ownership by introducing a reward program for Quality executives
Jul 2005 - Jul 2006

Facilitator - Phonetics and Linguistics

MindSpeed Integrated Solutions Pvt. Ltd.

As Facilitator, I honed my communication by developed training modules and conducted workshops on effective communication for clients such as HP, ACS, Duetche Bank and Honeywell. I also got the opportunity to develop my attention to detail by evaluating individual competencies for them.

Jul 2003 - Jul 2005

Editor

Media Fusion (I) Pvt. Ltd.

As Editor, I researched, wrote, edited and proof read scripts for books and interactive CDs. I also liaised with the clients and designers to ensure that the final product met client requirements.

May 2003 - Jul 2003

Faculty - English

London School of Speech

As a part of the English Faculty, I taught English as a second language to students from across the world in a classroom environment and on a one-to-one basis. 

Education

Education
Feb 2009 - Present

Master of Management Studies

University of Waikato

Relevant Papers: Communication and Organizations| Communication and Leadership | Communication Research Methods

Masters Dissertation: Communication in culturally diverse work groups

Aug 2000 - May 2003

Bachelor of Arts

Jyoti Nivas College, Bangalore University

Relevant papers include:

English for business purposes | Business writing | Writing for Newspapers | Reading for speaking | Presentation skills | Advertising | Brochure Writing

The course also required me to do two internships in organizations which would put the skills I gained to use. I interned at:

Ogilvy & Mather Advertising (Ogilvy Live) – Event Management

  • Promotional Campaign (Road Show) – Motorola C-330
  • Organized Biovac Vaccination Camp - Wockhardt
  • Promotional Campaign at corporate offices – ICICI Direct Online.Com
  • Idea generation and pitch activities for Levis, Bru and Hutch.

Four Winds Mass Communications – Advertising & Communication

  • Copy Writing for Khaleej Times.
  • Art design for IIHT.