Deepak Pareek

  • Jaipur RAJASTHAN
  • 07665437669
  • deeppareek070486@gmail.com
Deepak  Pareek

Subject Matter Expert 

Summary

To seek a middle level position in a progressive and professionally managed organization that has a winning culture, wherein there are ample opportunities to learn, grow and build a career and my conceptual & functional skills can be utilized in a way that contributes to the organizational growth coupled with personal growth within the organization.

 

Work History

Work History
2011 - Present

Process Developer 

GENPACT INDIA
  • US & UK Mortgage Services.NAB(National Australia Bank).
  • Weekly reporting to client about  SLA  &  production and discuss the processing updates to improve the overall process on client relationship call.
  •  Managing a team of 20 people and handle their Production numbers, staffing  &  individual concerns
  • Responsible to report out the monthly dashboard to client as well as operation manager
  • Report out the weekly and monthly performance of Team members in term  of  production, accuracy and Process knowledge to operation manager and training Manager.
2009 - 2011

Team Leader 

Carry Soft PVT.LTD 

Sales & Marketing   Aqua Soft RO System

2007 - 2009

Team Coach

VODAFONE ESSAR DIGILINK Pvt Ltd.

Team  Coach in the Prepaid  Segment 

  • Outsourced of BPS (Business Process Solution) a part of MAS Call net Pvt. Ltd.
  • Prepaid Segment Outsourced BPS (Business Process Solution) GPRS (General Packet Radio Service)

Pursuing MBA in Finance & Marketing

Education
2009 - 2013

Graduate

Bikaner University
  • Graduate from Arts.
2008 - 2009

Senior Secondary

Ajmer Board
  • Senior Secondary with the Stream of Art
2007 - 2008

Secondary

Ajmer Board
  • Secondary from the Central Board of Secondary Education Ajmer

Certifications

Certifications
2011 - Present

Banking and Financial Services

Genpact BFSI (Banking, Financial services and Insurance )
  • I’m certified in Domain Level Banking and Lending services.
  • Lean Certified.
  • Received Bronze Award for (twice) in giving highest production among the Team.
  • I have been recognized by Client for Excellent Quality work and meeting the targets on Several occasions.
  • Consistently giving highest Production with highest Accuracy from last 3 year.
  • Getting Much No. Of Appreciations from the Customers…
  • Awarded for the Best Call taker and Quality Caller Won the  BEST CALLER AWARD
Jan 2011 - Present

• Six Sigma & Lean Trained

Genpact GE Capital International Services
  • I’m certified in Domain Level Banking and Lending services
  • Lean Certified
  • I have been recognized by Client for Excellent Quality work and meeting the targets on several occasions
Jan 2011 - Present

Retail Mortgage Champions LEAGUE

NAB (National Australia Bank)
  • Received Certificate of Appreciation (Once) for the  NAB (National Australia Bank)client.
  • I have been recognized by Client for Excellent Quality work and meeting the targets on Several occasions.
  • I have been awarded by Silver Award
  • Received Bronze Award for (4 Time) in giving highest production among the Team

Achievements:

  • I have been one of the team members on an improve End-to-End customer satisfaction and reducing the wastes in lending cycle.
  • I was selected for an overseas project for End-to-End customer satisfaction out of 600 people and successfully completed it
  • Highly organized, capable to handle the responsibilities with highly satisfying results.
  • Intellectual, Self Motivated and ability to motivate subordinates in a result oriented direction.
  • Ability to build, lead and manage result oriented team.
  • Maintaining a high level of quality in assignments.

Technical Potential:

  • Computer Hardware and Networking from Jetking Institute of Jaipur.
  • MS office (Word, Excel and Power-Point).
  • Operating System - MS-Dos, Windows.
  • Basic Knowledge of Internet.

 

Hobbies:

Listening Music, Playing, Reading Books, Traveling

Skills

  • Banking and Financial Services: Subject Matter Expert in Lending & Mortgage Services

Personal Information:

Name                                                  Deepak Pareek

Date of Birth                                     07-Apr-1987

Sex                                                        Male

Father’s Name                                 Shri Ram Gopal Pareek

Marital Status                                   Married

Language                                           English, Hindi, and Punjabi & Regional