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Summary

To seek a middle level position in a progressive and professionally managed organization that has a winning culture, wherein there are ample opportunities to learn, grow and build a career and my conceptual & functional skills can be utilized in a way that contributes to the organizational growth coupled with personal growth within the organization.

 

Work History

2011Present

Process Developer 

GENPACT INDIA
  • US & UK Mortgage Services.NAB(National Australia Bank).
  • Weekly reporting to client about  SLA  &  production and discuss the processing updates to improve the overall process on client relationship call.
  •  Managing a team of 20 people and handle their Production numbers, staffing  &  individual concerns
  • Responsible to report out the monthly dashboard to client as well as operation manager
  • Report out the weekly and monthly performance of Team members in term  of  production, accuracy and Process knowledge to operation manager and training Manager.
20092011

Team Leader 

Carry Soft PVT.LTD 

Sales & Marketing   Aqua Soft RO System

20072009

Team Coach

VODAFONE ESSAR DIGILINK Pvt Ltd.

Team  Coach in the Prepaid  Segment 

  • Outsourced of BPS (Business Process Solution) a part of MAS Call net Pvt. Ltd.
  • Prepaid Segment Outsourced BPS (Business Process Solution) GPRS (General Packet Radio Service)

Pursuing MBA in Finance & Marketing

20092013

Graduate

Bikaner University
  • Graduate from Arts.
20082009

Senior Secondary

Ajmer Board
  • Senior Secondary with the Stream of Art
20072008

Secondary

Ajmer Board
  • Secondary from the Central Board of Secondary Education Ajmer

Certifications

2011Present

Banking and Financial Services

Genpact BFSI (Banking, Financial services and Insurance )
  • I’m certified in Domain Level Banking and Lending services.
  • Lean Certified.
  • Received Bronze Award for (twice) in giving highest production among the Team.
  • I have been recognized by Client for Excellent Quality work and meeting the targets on Several occasions.
  • Consistently giving highest Production with highest Accuracy from last 3 year.
  • Getting Much No. Of Appreciations from the Customers…
  • Awarded for the Best Call taker and Quality Caller Won the  BEST CALLER AWARD
Jan 2011Present

• Six Sigma & Lean Trained

Genpact GE Capital International Services
  • I’m certified in Domain Level Banking and Lending services
  • Lean Certified
  • I have been recognized by Client for Excellent Quality work and meeting the targets on several occasions
Jan 2011Present

Retail Mortgage Champions LEAGUE

NAB (National Australia Bank)
  • Received Certificate of Appreciation (Once) for the  NAB (National Australia Bank)client.
  • I have been recognized by Client for Excellent Quality work and meeting the targets on Several occasions.
  • I have been awarded by Silver Award
  • Received Bronze Award for (4 Time) in giving highest production among the Team

Achievements:

  • I have been one of the team members on an improve End-to-End customer satisfaction and reducing the wastes in lending cycle.
  • I was selected for an overseas project for End-to-End customer satisfaction out of 600 people and successfully completed it
  • Highly organized, capable to handle the responsibilities with highly satisfying results.
  • Intellectual, Self Motivated and ability to motivate subordinates in a result oriented direction.
  • Ability to build, lead and manage result oriented team.
  • Maintaining a high level of quality in assignments.

Technical Potential:

  • Computer Hardware and Networking from Jetking Institute of Jaipur.
  • MS office (Word, Excel and Power-Point).
  • Operating System - MS-Dos, Windows.
  • Basic Knowledge of Internet.

 

Hobbies:

Listening Music, Playing, Reading Books, Traveling

Skills

  • Banking and Financial Services: Subject Matter Expert in Lending & Mortgage Services

Personal Information:

Name                                                  Deepak Pareek

Date of Birth                                     07-Apr-1987

Sex                                                        Male

Father’s Name                                 Shri Ram Gopal Pareek

Marital Status                                   Married

Language                                           English, Hindi, and Punjabi & Regional