- Working on ITIL Platform in Infrastructure Managed Services Domain.
Handling IT operations and Infrastructure Management.
- Worked in the following Service Accounts :
- Hyatt Hotel Corporation (April 2014 - March 2015)
- Worked as IT Analyst
- Working on End user issues via Service-Now(Client Based Application) Ticketing tool.
Creating User Accounts in Forefront Identity Manager.(Microsoft 2008 R2 version).
Managing Application(Oracle,Reserve,Citrix,Hyperion etc.) Level Accesses using Role Manager and Forefront Identity Manager.
- Moody's Investor Service/Moody's Analytics(April 2015 - Current)
- Working as Non - Payroll Tech. Consultant
- Incident Management and Request Management via Service- Now Management Suite.
- Handling Application level Accesses using Active Directory(Citrix based) and ActiveRoles Server.