Deepa Swapnil

  • Mumbai Maharashtra
Deepa Swapnil


To secure a responsible position in a growing, technologically driven organization, that will challenge my skills and utilize my abilities and to excel in the progressive environment to my fullest potential.

Work History

Work History

Customer Service Executive (outbound Process) DSA of Andromeda Marketing Pvt Ltd.

Tata Indicom

·Customer service,

·Solving client queries, credit card sales of SBI linked to client TATA INDICOM and ensuring customer satisfaction.

Feb 2012 - Present

Sr.HR Executive


  • Sourcing & Hiring for specific internal vacancies at all levels
  • Sourcing through Linked-in, maintaining online vacancies & portal access
  • Head hunting and database search for specific positions
  • Coordinate with internal recruiter for scheduling of interviews
  • Scheduling and coordinating for all interviews
  • Take interviews
  • Campus Placement
  • Creation & updating of JDs for specific levels & functions
  • Scheduling & coordinating of all training programs
  • Training needs analysis and preparation of the training calendar
  • Tracking of all training done in the year
  • Training budget
  • Administering of all training processes
  • Maintenance of training material & administrative arrangement for programs
  • Skills gap analysis
  • Employee personnel files maintenance & updates
  • Handle HR helpline extension “100”
  • Grievance handling
  • Assist in general HR activities
  • MIS reports
Apr 2009 - May 2011

HR Officer

Strings Advertising
Sep 2008 - Mar 2009

HR Executive

Acti India

  • Sourcing resumes from job portals / head hunting / referencing as per the given job description
  • Screening, evaluating and short listing potential candidates
  • Schedule Interview of Candidates at the client's side
  • Taking interviews & grooming candidates for their resumes.
  • Regular follow-up with selected candidates until their joining date as well as a check thereafter
  • Directly co-coordinating with the clients
  • Approaching for new clients through mails and phones


Jun 2004 - Apr 2007


Mumbai University