Work History

Work History
Jan 2013 - Present

Quality Assurance

PT MUST
  • Measuring service delivery from CC 123 social media accounts
  • Coaching Customer Service Officer Social Media CC 123
Mar 2012 - Dec 2012

Quality Assurance

PT Graha Bara Lestari
  • Developing and Implementing Assessment Method for Call Center 123 PT.PLN (Persero) Distribusi Jakarta Raya dan Tangerang Services.
  • Developing and Implementing Training Sylaby, Method and Material for Call Center 123 PT.PLN (Persero) Distribusi Jakarta Raya dan Tangerang Services.
Jan 2010 - Mar 2012

Human Development Coordinator

PT Karya Data Komunika 
  • Responsible for developing and implementing recruitment system, assessment method, training sylaby, method and material for Customer Service Officer Call Center 123 PT PLN (Persero) Jakarta, Bandung, Semarang, Surabaya and Makassar site
Jan 2009 - Dec 2009

HRD

PT Arya Surya Perdana
  • Responsible for developing and implementing recruitment system, assessment method, training sylaby, method and material for Customer Service Officer Call Center 123 PT PLN (Persero) Jakarta site
Mar 2008 - Dec 2008

HRD Staff

PT Arya Surya Perdana
  • Implementing recruitment system, assessment method, training sylaby, method and material for Customer Service Officer Call Center 123 PT.PLN (Persero) Distribusi Jakarta Raya dan Tangerang.

Education

Education

Bachelor of Psychology