Printing tool Download PDF

Work experience


Virtual Reference Librarian

OCLC Questionpoint
  • Provide virtual reference service to library patrons both public and academic in the U.S., U.K. and selected other countries.
  • Maintain high-level of knowledge and skills of databases, ebooks, library catalog platforms, SFX and other serial linking services.
  • Develop guides to assist QP librarians in delivering quality service specifically in the areas of business, the social sciences and health care.

Grant Writer - Freelance

Jul 2005May 2007

Instruction/Collection Management Coordinator

Vanderbilt University, Walker Management Library
  • Coordinated instruction for students in the Owen Graduate School of Management
  • Delivered instruction to MBA, Executive MBA, Healthcare MBA, undergraduate entrepreneurship
  • Human and Organizational Management and Management of Technology students
  • Developed research guides and instructional tools
  • Participated in the full range of reference services
  • Coordinated Faculty Research Services
  • Performed collection development in assigned areas
Aug 2003Jun 2005


Vanderbilt University, Walker Managment Library
  • Manage library for the Owen Graduate School of Management
  • Supervise staff of five librarians, five support staff and numerous student workers
  • Develop and implement policies to support the research and instructional programs of the School
  • Proposed and administered budget
  • Collaborated with university constituencies in the integration of appropriate technology, collection development, policy development, funding, and assessment of library services.
Jan 2001Jul 2003

Consultant, National Network of Libraries of Medicine

University of Missouri - Health Sciences Library
  • Develop objectives and budget to support activities to achieve yearly deliverables
  • Develop and implement projects to improve medical library services in a six state region with a network membership of over 380 libraries 
  • Coordinate training and oversee policy regarding the use of DOCLINE, the Interlibrary Loan system used by the National Library of Medicine and members
  • Develop training for members related to library management, automation and electronic resources
  • Develop plans and projects to facilitate regional licensing of medical and health related electronic resources
  • Promote NLM and NIH funding opportunities and work with institutions or consortia to develop funadable proposals
  • Serve as the Missouri Outreach Librarian providing training on medical and consumer health databases to diverse groups throughout the state
  • Exhibit at state, regional, and national conferences for librarians and health professionals to promote National Library of Medicine products.
  • Provide reference services at the Lottes Health Sciences Library
  • Co-teach instruction sessions to students and faculty at the University of Missouri
Mar 1992Mar 2000

Administrative Librarian

  • Supervised FS INFOSouth, an information service (located in the Science Library at the University of Georgia) that provided library services to scientists, practitioners and administrators in a 13 state regions; consultants and industry clients internationally; and the School of Forestry faculty and students.
  • Performed all administrative functions including budgeting, personnel management, procurement and strategic planning
  • Services included document deliver, reference and research services, literature searches, providing access to databases and publication of a monthly current awareness publication alerting users to recent publications.  Staff was composed of 2 professional librarians, 5 paraprofessionals and student workers.
  • Provided the same services on  a fee-bases to non-Forest Service and non-UGA affilated users.  Promoted service to diverse clientele traveling frequently to promote services, speak at or exhibit at professional conferences
  • Supervised FS INFO Central (located at the Forest Service Region 8 office, Atlanta, GA) the nationwide cataloging/indexing and database team for the agency that served 10 libraries and all Forest Service Office nationwide.  Staff was composed of 3 professional librarians and one IT professional
  • Led the U.S. Forest Service libraries nationwide through the selection and implementation of a new online catalog (Sirsi).  Made presentation to the Chief of the Forest Service and his management team to secure funding and technical support.  Coordinated the technical services needs of all 10 libraries to develop a profile that reflected the processes the  libraries needed.  Oversaw the data translation and integration, and developed the web gateway for the online catalog.
Nov 1988Mar 1992


University of Georgia, SBDC Connection
  • Designed and implemented the first nationwide information service to serve the information needs of the Small Business Development Center.  The project was funded by the U.S. Small Business Administration and began as a small library and quickly evolved into a fully automated library and information center
  • Promoted services to SBDCs nationwide and to the U.S. Small Business Administration through a monthly newsletter, presentations at meetings, visiting programs and exhibiting at conferences.
  • Hired and trained staff, developed and managed the budget; helped design the library facility; wrote funding proposals; chose software and systems to automate functions: implemented systems; and trained staff.  Supervised a staff of 3 professionals, 4 paraprofessionals and numerous students.
Aug 1983Nov 1988

Reference Librarian and User Education Coordinator

University of Georgia Libraries
  • Managed a library education program for the Main and Science libraries that offered over 400 sessions a year; developed instruction and promotional materials; trained and evaluated librarians; and aggressively promoted the service to faculty and students. 
  • Worked closely with business faculty ti develop course-related library research and assignments and provided instruction to classes.
  • Worked the general reference desk and performed online searches; provided business reference service and performed business collection development
  • Served on committees and task forces
Jan 1981Jul 1983

Reference Librarian

  • Planned and implemented the first online search service; promoted service to faculty and students
  • Provided reference services and taught library instruction classes
  • Assisted with Interlibrary Loan (Managed it on a six month temporary basis)
  • Performed collection development and worked most closely with students and faculty in business, education and biological sciences


Jun 2001Jul 2003

Ph. D Coursework

Aug 1979Dec 1980


University of Tennessee
Aug 1974Dec 1977

BS Business

Murray State University


Author, "Bridging the Digital Divide."  September 2011.  Awarded $26,000 by the Illinois State Library and the Department of Commerce and Economic Development.

Consultant, “Excellence in Public Health and School Health Nursing: Utilizing Information to Improve Practice.” Internet Access to Digital Libraries proposal to the National Library of Medicine.  February 1, 2003.  Awarded $25,000 by the National Library of Medicine.

Author, “Developing a Regional Cooperative Database to “GO LOCAL”:  Connecting Local Consumer Health Resources to the National Medline plus Database.”  January 31, 2003.  Awarded $50,000 by the National Library of Medicine.

Co-Author and Consultant, “Health Resources for Area Health Education Center (AHEC) Community Preceptors.”  Mid-Missouri AHEC.  Awarded $133,000 for Phase I by the National Library of Medicine. October 1, 2002.

Technical Advisor, “Enhancing Assess to Biomedical Information via Ariel.”  Kansas State University, Veterinary Medical Library.  Awarded $10,000 by the National Library of Medicine.  May 1, 2002

Author and Project Director, “Small Business Information Clearinghouse.”  December 1, 1988.  Awarded $250,000 by the U.S. Small Business Administration.


  • Over 27 years in increasingly responsible positions in public, special and academic libraries.
  • Experience with virtual reference – specifically OCLC Questionpoint
  • Extensive experience in reference and information services
  • Specialized subject knowledge in numerous areas - business, political science, sociology and economics and related fields.
  • Served as liaison to a variety of academic departments
  • Developed and contributed to strategic plans
  • Developed and implemented technology plans
  • Extensive experience marketing libraries and information services
  • Papers accepted and presented at the national conferences
  • Started the first nationwide information service for the U.S. Small Business Administration and Small Business Development Centers
  • Taught information literacy and library use to students of all ages
  • Developed and managed library budgets up to 1.5 million
  • Developed and managed websites
  • Experience evaluating, procuring and implementing online databases, other eresources and integrated library systems
  • Numerous publications and presentations related to the profession
  • Supervision and evaluation of employees both support staff and librarians


Author, Vault Guide to Library Careers.  Vault, Inc.  2009.

Co-author, “The Embedded Librarian: Librarian in the Classroom.” paper presented at the  Annual LOEX (Library Instruction) conference, San Diego, CA 2007.  Accepted for publication, forthcoming in The Teaching Librarian.

Speaker and Moderator, The Peabody Library Leadership Institute.  Vanderbilt University.  2006 and 2007.

Instructor, “Financial and Investment Resources on the Web.”  Summer Retirement & Elder-hostel seminar, Vanderbilt University, 2003 – 2006.

Instructor and Planner of numerous business information related workshops to MBA students, faculty and alumni.  2003 – 2007.

Invited Presenter, “Teaching Adult Learners.”  Joint meeting of the South Dakota Library Association and the Mid-Continent Medical Libraries Association, Annual Conference, Sioux Falls, SD 2003

Instructor, “Consumer Health Resources.”  A public workshop for seniors.  Taught this workshop 20 times in various locations in Missouri, Nebraska, Kansas and Colorado.  2002 – 2003.

Presenter, “A Strategy for Regional Licensing of Electronic Resources.”  Joint meeting of the Regional Advisory Committee of the National Network of Libraries of Medicine, and the Directors of Health Sciences Resource Libraries in the Mid-continent Region. Salt Lake City, UT 2003.

Instructor, “Finding and Evaluating Quality Consumer Health Information on the Web.”  Presented  2002 and 2003 as in-service training for public librarians (Kansas City and St. Louis).

Instructor, “Electronic Resources from your Desktop.”  New Faculty Workshop, Southeast Missouri State University, 2000.

Presenter, “Collaborative Borrowing Agreements among International Forestry Collection Libraries.”  Meeting of the Pacific Northwest Group of Canadian Forestry Librarians, Victoria, British Columbia, Canada, 1999.

“The World Wide Web: Forestry Applications.”  Southern Forest Health Conference, Clemson, SC, January 1996.           

“The World Wide Web:  What’s in it for Foresters?”  IN:  Journal of Forestry.  With Carol C. Green.  December 1995.

Instructor, “Resources for Recreation.” Recreation Short Course, Clemson University, Clemson, SC, September 1992, 1993, 1994.

Presenter, “Non-Library Small Business Resources.”  BRASS (Business Reference Sources and Services Division) Program.  American Library Association, Annual Conference, Atlanta, GA June 1991.

“Proposed Methodology of Performance Appraisal of Bibliographic Instruction Librarians.”  In:  Performance Appraisal in Reference Services in ARL Libraries.  Washington, DC: Office of Management Studies, Association of Research Libraries, Systems and Procedures Exchange Center.  Kit 139, November-December 1987.  pp. 49- 60.

Instructor, Business Reference Workshops (four sessions), UGA Libraries, August - September 1985.  Repeated September 1986.

Co-presenter, “Teaching the Research Paper: The Library Component”.  Conference on College Composition and Communication, Detroit, Michigan, 1983.  With Sylvia Welborn.


Owen Graduate School of Management.  Annual Unsung Hero Award, 2006.

Herbert Schooling Graduate Student Award, College of Education, 2001-2002.

Graduate Assistantship, Educational Leadership and Policy Analysis Department, School of Education, University of Missouri – Columbia, 2001.

Certificate of Merit, USDA Forest Service, “For Sustained Superior Performance.”  1999 (Cash award $2000)

Certificate of Merit, USDA Forest Service, “For Sustained Superior Performance.”  1998 (Cash award $2000)

Certificate of Merit, USDA Forest Service, “For Superior Performance Managing INFOSouth and FS INFO Library Services.”  1996.  (Cash award of $1500)

Certificate of Merit, USDA Forest Service, “For Excellence in Providing Library and Information Services to Region 8 and the Southern Research Station and taking a leadership role in the FS INFO Network.”  1995. (Cash award of $2800)