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Consulting and Line Management Expertise / Healthcare Delivery / Strategy, Operations, Information Technology and Talent

  • Delivering results that exceed my employers' and clients' expectations
  • Contributing financial, operational and strategic value in my companies and for my clients
  • Leading the successful building, deployment, and ongoing operation of complex projects, processes, methodologies and technologies with a relentless focus on value, effectiveness, efficiency and quality
  • Securing and maintaining the commitment and participation required for successful clinical and business transformations from executive management, clinicians, scientists, technologists, managers and staff 
  • Optimizing the allocation of financial and human capital to competing, large-scale projects to ensure timely and successful completion of strategic priorities and to optimize the project portfolio's return-on-investment
  • Identifying and developing talent, recognizing and rewarding outstanding performance, and fostering motivated and highly successful teams

Publications & Presentations

  • The Human Element in Healthcare's Supply Chain: Is it the Weakest Link? Supply Chain North America, 2009.
  • Smoother Sailing in the Distribution Channel: Fee-for-Services Models for Pharmaceutical Manufacturers and Distributors (contributor), Deloitte Insights, 2009.
  • Novation Satellite Broadcast – Neoforma Introduction to Members, 2001.
  • EHCR & the Role of the Dotcoms: Plenary Session, HEDIC, 2001.
  • Supply Chain Management: The CEO’s Agenda, CSC, 1999.
  • Integrating the Healthcare Supply Chain, Healthcare Financial Management, 1998.


  • American College of Healthcare Executives (ACHE)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Healthcare Financial Management Association (HFMA)
  • The Gateway Group
  • The Massachusetts High Technology Counsel

Work experience

Jun 2009Present

Managing Partner

Deer Creek Partners

Deer Creek Partners is a strategic consulting for healthcare providers - hospitals, integrated health networks, large and intermediate single and multi-specialty physician groups, and health maintenance organizations - and the services and technology companies that support them. We are dedicated to, and expert at:

  • solving our clients' most vexing and costly challenges
  • delivering positive, measureable, tangible and sustainable results for our clients
Jan 2007Jun 2009


As a Partner in Deloitte Consulting's Life Sciences and Healthcare Practice, I sold and delivered strategic and operational consulting and clinical, business and technology implementation services to healthcare providers, distributors, group purchasing organizations, pharmaceutical companies and medical device manufacturers.

Specific examples include:

  • The redesign of a global medical device manufacturer's distribution network to enhance service quality and strengthen relationships with surgeons and health system clients
  • Optimizing the cash-to-cash cycle for a major academic health center, tripling working capital and reducing accruals by 70%
  • Introducing a population health management venture to a leading academic health system to increase the quality and value of their community commitment, stem the rapid increase in chronic disease, improve the overall health of the population and reduce annual revenue write-downs by 50% over five years

President – Chief Executive Officer


The Board of Directors recruited me to launch this population health management software and services start-up. 

The company:

  • licensed health management software and services to health systems, enabling these organizations to offer health management services to employers, schools, churches and other organizations in their communities;
  • employed existing healthcare capacity, expertise and resources to deliver these services in a new, "beyond-the-four-walls" business model, competitive with health plans and disease management companies;
  • enabled new health system customers to manage over 20,000 lives within one year of operation, four-fold the projection at the business’s launch; and
  • received “PineTree Designation” from Governor John Baldacci for its potential to enhance economic development in the region.



PHT provides mobile and Web-based software to improve the quality and cost-effectiveness of clinical trials. The company's technology, a Palm®-based data capture application, provides pharmaceutical companies and contract research organizations the means to collect and analyze data on a subject's qualitative experience taking a trialed drug. The CEO and its board of directors recruited me as Chief Operating Officer. My role was to oversee the company's product development, sales and business operations. With the CEO's departure two months after my arrival, I became the company's chief executive.

During my tenure, PHT:

  • secured a $7 million performance-based investment from Merck Capital, one of the company's lead investors;
  • sold trial-support engagements to Parexel, Merck, Abbot, AstraZeneca, Johnson & Johnson, Novartis and Aventis;
  • provided the qualitative data capture technology for one Phase III trial with over 10,000 subjects in multiple, international locations;
  • generated Q1 2002 sales of $4.8 million exceeded forecast by 20% with a 5% increase in sales force commissions and a campaign of direct calls and meetings with prospects' senior-most decision-makers;
  • restructured its professional services operation, reducing delivery time from twelve to three weeks, increasing gross margin by 20% and reducing errors by 90%;
  • released a new, more integrated version of its EscendentTM application with a three-fold increase in speed, compatibility with the newest Palm devices and reduction in installation time by 75%; and
  • increased international sales by 50%.

Executive Vice President – Sales and Services


Neoforma is a NASDAQ-traded company that builds and operates Internet marketplaces to improve supply chain performance among hospitals, medical and pharmaceutical distributors and manufacturers. I joined the company because I wanted to apply my consulting experience as a general manager in a new and promising company. The fact that it was soon to launch an IPO did not dampen my enthusiasm.

Between 2000 and 2001, the company accomplished a number of major milestones:

  • In an initial public offering on January 24, 2000, the company sold 8,050,000 shares of its Common Stock, netting proceeds of approximately $95.9 million.
  • The company launched Trading Partner Services, a services delivery organization that provided the necessary implementation services and a range of premium consulting services. This business unit proceeded to deliver a substantial portion of the company’s total revenue.
  • Neoforma and the Global Healthcare Exchange, an Internet marketplace established by healthcare suppliers and distributors, entered into a strategic alliance. This alliance combined the company’s provider marketplace with the largest supplier and distributor market place.
  • It designed and implemented a rapid deployment model, yielding more than 75 connected hospitals per quarter.
  • VHA, a health care provider alliance of more than 2,200 not-for-profit health care organizations, invested $20 million in Neoforma. With additional investment from the University Hospital Consortium and i2 Technologies, Inc, the total equity financing by Neoforma's key strategic partners exceeded $30 million.
  • Novation, the country’s largest healthcare group purchasing organization selected the company as its supply chain software provider.

Managing Director –Healthcare Supply Chain Solutions Group

Computer Sciences Corporation

CSC is a global provider of information technology services to commercial and government markets worldwide. Employing more than 70,000 workers, the company realized $14 billion in revenue and $800 million in net income for fiscal year 2004. The Supply Chain Solutions Group oversees the design, sale and implementation of supply chain solutions for healthcare organizations and life sciences companies. It combines consulting, technology services, and outsourcing to provide valued, efficient and cost-effective solutions for clients.

Among the group’s accomplishments:

  • In its first year of operation, the group generated over $17 million in billings, exceeding plan by 100%.
  • It sold and operated healthcare’s first supply chain outsourcing contract, a ten-year partnership with a leading integrated health system, delivering $43 million in cumulative savings and over $70 million in revenue over the life of the contract.
  • It deployed a distributed contract management system for one of the largest health care group purchasing organizations in the country, centralizing the management of more than 200 business partner agreements.
  • It produced savings of more than $30 million for a Canadian provincial healthcare network by reengineering materials management, purchasing, distribution and logistics.

Director and Practice Leader

APM Inc.

APM, prior to its acquisition by CSC, was the largest independent consulting firm dedicated to healthcare.

The clients with whom I worked spanned academic medical centers, teaching hospitals, integrated delivery systems and regional healthcare providers, including:

Alberta Health Services - Capital Health

Baptist Health (Arkansas)

BayCare Health System

Grady Health System

Henry Ford Health System

Lahey Clinic Medical Center

Massachusetts General Hospital

MedStar Health

New York-Presbyterian Health System

Ochsner Clinic Foundation

St. Luke's Medical Center (Jacksonville)

UMass-Memorial Medical Center

University of Minnesota Hospital and Clinics

University of Texas Medical Branch Hospitals at Galveston

Washington Hospital Center


Sep 1988Jun 1990

Master of Business Administration

Yale School of Management

The mission of the Yale School of Management (SOM) is to educate leaders for business and society. We embody this mission through our distinctive integrated MBA curriculum, through the equally distinctive model of leadership that we develop in our students, and through our vision — indeed, our expectation — that SOM graduates are broadly engaged, inspiring leaders who own and solve hard problems that matter.

Sep 1986Jun 1988

Master of Education

Since its founding in 1920, the Harvard University Graduate School of Education (HGSE) has been training leaders to transform education in the United States and around the globe. Today, our faculty, students, and alumni are studying and solving the most critical challenges facing education: student assessment, the achievement gap, urban education, and teacher shortages, to name just a few. Our work is shaping how people teach, learn, and lead in schools and colleges as well as in after-school programs, high-tech companies, and international organizations. The HGSE community is pushing the frontiers of education, and the effects of our entrepreneurship are improving the world.

Jan 1984Jun 1986

Bachelor of Arts

Since its founding in 1852, Antioch University has evolved from a small liberal arts college to a multi-campus university system with five campuses located across the nation in Yellow Spring, Ohio; Keene, New Hampshire; Seattle, Washington; Santa Barbara, California and Los Angeles, California.

Horace Mann, Antioch College’s first president, was a renowned educator, architect of the American Public School System, social reformer and abolitionist. His goal was to create an educational environment that was stimulating and unconventional in its approach to learning. As early as 1863, Antioch embraced a policy abolishing race as a criteria for acceptance. Since then, Antioch has been a dedicated advocate for social equity. Antioch College was also the first college in America to educate women on equal terms with men. In addition, Antioch was the first American college to hire female faculty on an equal basis with male colleagues and the first co-educational college to have a woman on its Board of Trustees.