Work History

Work History

Director of Sales

Starwood Hotels and Resorts

• Prepared Strategic Sales Plan and Annual Budget Plan with General Manager to present to Regional Team* Prepared Days Inn for SMARTS program and went live on 1/1/2000* Managed SMARTS and all month end reports for two hotels* Achieved 69% year over year revenue growth in group rooms from 1999 to 2000 for the Sixth Avenue Inn* Achieved 47% year over year revenue growth in group rooms from 1999 to 2000 at the Days Inn Town Center* Represented Northwest Days Inn Alliance at the National Travel Exchange Trade Shows in Spokane, Seattle, Portland, and Vancouver B.C.* Participated in required sales-related meetings and assisted General Manager with new and innovative ideas for uncovering new business.* Maintained detailed notes for internal record-keeping, file maintenance and completed mandatory reports by specific deadlines.* Uphold relationships in the community via networking and industry events* Assisted General Manager with Employee of the Month awards and other morale enhancing activities* Designed quarterly newsletters for clients

Feb 2012 - Present

Owner

Utopian Office Solutions

Offer virtual support for small businesses by specializing in the following areas:

  • Event planning
  • Trade show planning and representation
  • Administrative duties
  • Office management

A plethora of other managerial and office tasks are performed in order to allow my clients to focus on growing their business.

  • Travel arrangements - hotel, air, car service, restaurant reservation
  • Word processing
  • Appointment setting
  • Calendar management
  • Correspondence
  • Database management
  • File maintenance
  • Develop newsletters, flyers, brochures, posters, marketing materials
  • Organizational charts
  • Scheduling
  • Spreadsheets
  • Proofreading
  • Form creation
  • Resume creation
  • Personal assistant
  • Recreational concierge
Jun 2005 - Present

Owner

Duke of All Trades, LLC

Small handyman business serving residential real estate.

• Responsible for all marketing* Tradeshow representation* Transcribe each days work into invoices• Transcribe potential work onto estimates• Responsible for all scheduling, phone calls and email response• File maintenance, maintain detailed notes, record keeping• Prepare monthly and annual reports• Proficiency In Quickbooks

Oct 2004 - Jun 2005

Sales Manager

Marriott International

• Participated in opening of new, full-service hotel* Solicit new business via telephone, outside calls, site visits and written communication for the purposes of exceeding the rooms and catering revenue goals of the hotel* Responsible for all weekend business to include SMERF, Tour & Travel, Sports and Entertainment markets.* Obtained $125,000 of new future business during 2nd Quarter, 2005* Exceeded quarterly rooms and catering goals contributing to a $3 million total budget• Input accurate customer information into hotel’s database• Organized bridal show to raise breast cancer awareness

Mar 2004 - Oct 2004

Account Executive

Silver Cloud Inns & Hotels

• Solicit new business via telephone, outside calls, site visits and written communication for the purposes of exceeding the rooms and catering revenue goals of the hotel * Maintained precise customer information for multi-hotel database

Apr 2001 - Mar 2004

Sales Manager

Starwood Hotels and Resorts

• Responsible for clients in the banking, finance, insurance, automotive and entertainment industries* Prepared comprehensive and detailed proposals for clients tailored to their requirements and wishes• Solicit new business via telephone, outside calls, site visits and written communication for the purposes of exceeding the rooms and catering revenue goals of the hotel* Responsible for creative selling to include fun and interactive site inspections, organizing monthly lunches for clients, off site visits to clients and exciting on-site events for customers to attend

Education

Education

Skills

Skills

Software Skills

Microsoft Office Quickbooks Quicken

Positive Attitude and Motivated

Energetic, upbeat with a sunny disposition.

Teamwork

Resourceful team player who sees the big picture when working with others.

Organization

Extreme proficiency in maintaining structure, order and efficiency within a workplace as well as high attention to detail.

Summary

Accomplished management professional with over 20 years experience in fast-paced business settings.

Organizations

International Association of Virtual Assistants

    February 2012 - Present