Sr. Programmer Analyst
Westcott Communications, Inc
- Interfaced with business unit staff to analyze business needs, estimate time and cost, defined user requirements, design software programs specifications, programming, testing, documentation, user training and maintenance.
- Developed and implemented Interactive Education System.
- Interconnected with RS/6000 Direct Talk Voice Response Unit to update AS/400 database.
- Worked directly with clients to define user requirements and to define and meet their decision support and data access requirements.