Deborah Nasta

  • Louisville CO

Work History

Work History
Nov 2014 - Present

City Council Member

City of Dacono

Elected November 2014 to serve as a member of the City Council, to represent the citizens of Dacono for a three year term.  Appointed by the Mayor to be the Denver Regional Council of Governments (DRCOG) representative for 2015. All members of City Council hold full-time jobs outside of this position, therefore  all meetings are in the evening twice a month..

Jun 2013 - Dec 2014

REGIONAL COMMUNICATIONS OPERATIONS MANAGER

Weld County Regional Communications Center

Transitioned from the City of Greeley Police Department having management oversight of the Weld County Regional Communications Center (WCRCC) for 20 years, to Weld County having management oversight.  As part of this transition, the Public Safety Communications Department was founded by the Weld County Commissioners.  All of the skill sets utilized in my previous positions were required for WCRCC.  Staff at WCRCC included 53 Dispatchers, 6 floor Supervisors, 1 Training Coordinator and 1 Performance and Quality Improvement Coordinator. A total of 61 personal of which I had oversight, this included 8 direct reports. On a daily basis I worked with my staff to review, implement and train them on how to work with the expectations of the new organization. WCRCC dispatches for 41 agencies, 20 Law Enforcement, 20 Fire and 1 EMS agency.  I developed a relationship with the Law, Fire and EMS Chiefs which didn’t exist before with WCRCC.  We reviewed the Computer Aided Dispatch system, Records and Jail Management systems to replace the entire public safety software suite. I also participated in the transition to a new 800 MHz radio system established between our county and the county to the south. At the 2014 Navigator Conference for the International Academy of Emergency Dispatch I was honored to accept our ACE (Accredited Center of Excellence) certification.

Feb 2008 - Jun 2013

DIRECTOR OF COMMUNICATIONS

Boulder County Sheriffs Office - Communications Center

Engaged in a complete technology refresh for the Sheriff's Office Communications Center and moved the Center into a state of the art building. Many of the technology upgrades are funded by the Boulder Regional Emergency Telephone Authority (BRETSA) via 9-1-1 funding. My position acted as advisory to the BRETSA Board and the Sheriff. In addition to 4 years of systems replacement, I project managed a multi-year, multi-million dollar Computer Aided Dispatch (CAD) replacement project. The Center dispatches for 8 Law Enforcement agencies, 21 Fire and 3 Rescue Departments. Therefore, my position took on a very political role in being a liaison between Communications and all the Police and Fire Chiefs. I successfully presented options to the BRETSA Board and the County Chiefs and obtained consensus for several projects and processes. In addition to multiple Information Technology projects, I had oversight of 31 employees: Supervisors, Dispatchers, Radio Technicians, and Administrative Staff. I took a patient, steady approach towards changing the environment among the staff of the Center by providing consistent leadership and implementing policies and accountability. I participated in the development and management of the Center's $2.5 million annual budget. I was a voting member for BRETSA at the Colorado Public Utilities Commission - 9-1-1 Task Force and a voting member of the Next Generation 9-1-1 Committee for the state of Colorado. In addition, maintained active membership of the Association of Public Safety Communications Officers (APCO) and the National Emergency Number Association (NENA) both locally and nationally

Feb 2004 - Feb 2008

FIRE COMMUNICATIONS MANAGER

City of Chula Vista - Fire Department - Communications Division

Completed the project management and implementation of all necessary components, to open the City’s first Fire Communications Center. This included: hiring personnel, created polices and procedures, coordinated functional specifications and technology requirements, configured Motorola workstations for the RCS 800 MHz radio system and the Plant Equipment 911, emergency & non-emergency phone system, installed all furniture and equipment.  Upon the Center opening, the position transitioned to organizing, managing and leading the operations of the Fire Dispatch Center, which included, continued coordination, planning and implementation of fire public safety information systems. I had oversight of the public safety Geographic Information Systems (GIS) needs and technical staff. I provided technical assistance as necessary and maintained fire and medical call taking and radio operator skills. I managed the Center’s $1.8M annual budget created within the City’s multi-year budget plan. Represented the Chula Vista Fire Department in local/regional committees and national organizations. Member of the Chula Vista Fire Department 5-Year Strategic planning team.

Feb 1995 - Feb 2004

INFORMATION SYSTEMS MANAGER

City of San Diego - Fire-Rescue Department - Communications Division

Lead a high performing technical team in the management and operation of highly technical and complex communications systems, equipment and software located at approximately 50 multiple remote sites.  I was responsible for systems development life cycle and operational maintenance, including software, hardware, local and wide area networks, staff resource allocation and was the project manager for all the new systems. I was a member of the transition team that implemented the public/private partnership with Rural Metro for delivery of medical and paramedic services. Areas of responsibility included:  a new CAD system with multiple interfaces, GIS, Records Management System (RMS), staff scheduling system, Reports & Analysis Unit.  I participated in development and management of a $7.8 million Communications budget. Represented the City of San Diego, and the Fire-Rescue Department in local, national and international organizations. Member of the San Diego Fire-Rescue 5-Year Strategic planning team, and also participated in the City of San Diego IT Strategic Planning, project management and enterprise technical infrastructure planning.

Feb 1990 - Feb 1995

PUBLIC SAFETY SYSTEMS SPECIALIST

City of Carlsbad Police and Fire

Managed and maintained computer systems located at multiple sites which are integrated with a Computer Aided Dispatch (CAD) system, Local Area Network (LAN) and Wide Area Network (WAN). Project Management of CAD and network upgrades. Maintained both hardware and software, including training, evaluating and recommending equipment and applications.  Worked closely with all divisions of Public Safety (Police and Fire), with emphasis on support of Dispatch processes and procedures in the utilization of technology.  Managed connectivity to state and regional justice systems (ARJIS, CLETS).

Education

Education
Sep 2004 - Sep 2015

EMERGENCY NUMBER PROFESSIONAL (ENP)

National Emergency Number Association (NENA)
Sep 1984 - Jun 1989

• BACHELOR DEGREE, PSYCHOLOGY - COGNITIVE SCIENCE (COMPUTER SCIENCE AND ARTIFICIAL INTELLIGENCE) MINOR: QUANTITATIVE ECONOMICS AND DECISION SCIENCES (MANAGEMENT SCIENCE)

University of California, San Diego ~ San Diego, California
Sep 1979 - Jun 1983

ASSOCIATE DEGREE, BUSINESS ADMINISTRATION

College of the Desert ~ Palm Desert, California