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Work History

Oct 2008Nov 2014

Assistant Store Manager


Assistant Store Manager/Human Resource Leader - drive overall customer satisfaction scores, engagement activities, recruitment and hiring, scheduling for 100+ associates, salary cost compliance, all training initiatives(new hires & existing team), associate/customer concern resolution, corrective action and terminations, succession planning, volunteer activities, and credit procurement/penetration.

Jun 1993Dec 2007

Assistant Store Manager

Target Corporation

Logistics - functions that included all replenishment activities(trailer unloading, stocking, day fill), merchandise set teams, pricing teams, and signing teams. (7 years)

Softlines/Hardlines - merchandise manager leading supervisors and the team through merchandise sets and planning, customer service focuses, credit card procurement, and weekly ad sets. (4 years)

Guest Experience - Brand manager of the entire shopping experience. Includes service levels at all registers through out the whole store, money deposits & controls, and restrooms. Additional front store operations including the customer service return counter, a full service photo lab, Starbucks & Pizza Hut. (15 months)

Human Resources - all hiring functions, counseling & corrective action, team development including review writing and administration, and all store training initiatives. (18 months)

Jun 2008Oct 2008

Operations Manager/store Manager Trainee

Lowes Corporation

Operations Manager/Store Manager Trainee - Lead the entire store team to achieve both residential and commercial sales goals. Direct report responsibilities included all delivery service functions; merchandise assemblies, ordering of bulk construction materials and live goods, and the planning & scheduling of merchandise resets within the store.

Feb 1988Jun 1993

Store Manager

Woolworth Corporation

Store Manager - Achieved sales and profit goals by leading the team through all functions of store operations. 100% merchandise ordering, all freight and stocking initiatives, markdowns, weekly ad sets, merchandise sets, and a full service restaurant counter.


Aug 2005Jun 2008


University of Phoenix

Cleveland Ohio Campus; Bachelor of Science in Business Management With Honors; 3.97 GPA


University of Akron

60 Credit Hours