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Summary

  • Strong experience in leadership and management, particularly in high-paced environments.
  • Proficiency in computer software such as Microsoft Office, Windows OS, and Ubuntu OS.
  • Identified and investigated internal associate cases resulting in a cumulative case value of approximately $71,000, reducing overall company shortage by approximately $75,000.

Work History and Experience

Jan 2017Present

Senior Asset Protection Detective

Macy's

Conducted CCTV and undercover floor surveillance in order to apprehend shoplifters. Conducted internal associate investigations via interviews and covert cameras. Drove associate engagement and training, managed teams of uniformed security, and coordinated with sales managers in order to implement effective shortage reduction strategies. Responsible for training new visual security officers and detectives.

Nov 2016Jan 2017

Loss Prevention Agent

Tier1 Solutions

Patrolled grocery store floors as an undercover shopper both with a partner and independently. Arrested suspects based on investigations and coordinated with local police, associates, and uniformed security.

Jul 2016Nov 2016

Field Manager

Grassroots Campaign

Coordinated teams of three to four and managed overall customer service. Built membership and collected contributions for the American Civil Liberties Union. Handled administrative duties for all team members.

Summer2013

Primary Instructor (Summer Position)

Freedom Alliance

Instructed and trained high school cadets in a twenty-four hour military style environment. Maintained responsibility for the well-being and safety of cadets enrolled in the program. Maintained direct responsibility for all female cadets.

Education and Certifications

The George Washington University

Criminal Justice, 90 credits

American Red Cross

Adult and Pediatric First Aid/CPR/AED