SriLankan Airlines (Pvt) Ltd
A well presented, articulate and confident individual with a proven ability to provide exceptional customer service and ensure that passengers leave with a lasting positive impression of their flight. Having a outgoing personality, good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision. Comfortable working in a fast paced environment and able to build and maintains good relationships with work colleagues and passengers through a genuine desire to understand their needs and support them.
AREAS OF EXPERTISE
- Safety and emergency procedures
- First Aid
- Customer service
- Food preparation & service
- Making announcements
- Selling duty free
KEY SKILLS AND COMPETENCIES
- Experience of working with passengers from different cultures & backgrounds.
- Ability to make passengers feel welcome. Experienced in dealing with the public & comfortable in a selling role.
- Well spoken, approachable, with great attention to detail & a professional attitude.
- Can fluently speak English and Sinhala.