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Results-driven professional with refined leadership skills; an extensive background within the hotel, casino and hospitality industries; and 12+ years of experience across the following broad-based competencies:

Staff Teaching/Training/Supervision● Lesson Planning/Operations●New Hotel/Resort/Casino Startups●Budgeting and Cost Controls●Pre-Sales/Opening Logistics●Revenue Strategies●Multiple Facility Management●Customer/Vendor Relations●Advertising and Promotions●Marketplace Positioning ●Occupancy Optimization●Brand Awareness●Gaming Development●Special Events●Public/Media Relations

Comprehensive oral/written communications, intuitive, interpersonal, analytical, organizational, strategic planning, problem solving and leadership skills will allow me to immediately become a highly productive member of your staff.I am a highly-capable and versatile leader able to oversee multiple and concurrent responsibilities.

ØProven expertise in the full marketing plan lifecycle from concept through execution.Skilled in conducting independent and group conversation courses and activities.

ØComprehensive background in conceiving and implementing highly successful promotional campaigns lesson planning  resulting in significant increases in revenue, occupancy, memberships, visitors and revenue. Proactive leader and conceptual thinker able to think outside the box.

ØQuick study with an ability to rapidly achieve organizational integration, assimilate staff/student requirements and employ new ideas, concepts, methods and processes.

ØEnergetic and self-motivated team player and coach.Effectively manage multiple, concurrent and senior-level responsibilities.Skilled in executing direct mail, internet telesales and media promotional initiatives.


Birthplace:             USA

Citizenship:           American

Mother Tongue:    English

Marital Status:      Single

Health:                   Excellent

Work experience

Training and Development Supervisor

The Mark Travel Corporation

·Facilitate orientation sessions and arrange on-the-job training for new employees. 

·Develop and improve employee interpersonal skills in order to deal effectively with guest/customers.

·Set up individualized training plans to strengthen an employee's existing skills or teach new ones.

·Plan, organize and direct a wide range of training activities

·Conduct and supervise training and development programs for employees


Aug 2009Present

Marketing Consultant

Sugar Beach Condo Resort & The Maple Tree Restaurant

SUGAR BEACH CONDO RESORT,  USVI                          


·Providing hands-on staff training reporting and recommendations as it relates to promotional opportunities, enhancing resort/restaurant awareness, and improving the overall customer experience.

·Create actionable business recommendations that are supported by quantitative evidence, achieved through owners and investors collaboration, and fully vetted prior to executive review. 

·Focus on continuous improvement by constantly looking for ways to drive efficiency analyzes and acts on daily reports including revenue, profit/loss, and daily labor optimization and operating costs to increase revenue opportunities.

·Work closely with vendors and suppliers by providing analytical support for F&B, Retail and Media divisions in regards to operational performance (i.e. inventory, cost of goods sold, customer foot traffic, and sales promotions).

Aug 2006Nov 2008

Director of Marketing

Konocti Vista Casino Resort Marina & RV Park

·Supervise/train 30+ hotel, casino, graphic media, marina and RV park staff.Manage player’s club  operations, direct marketing, player database, media programs and agency/vendor relationships.

·Spearhead all marketing initiatives including advertising, public relations, promotions, entertainment and customer development.Conceive, create, develop and disseminate sales/marketing collateral.

Significant Achievements

üPlanned and executed promotional campaigns resulting in a 30% increase in visitor volume, a    20% increase in RV park and hotel occupancy, and a 15% increase in gaming activity.

üIncreased new players club signups 50% within 90 days.



TESOL/TESL/TEFL Certification

Oxford Seminars/University of Nevada Las Vegas

Teaching English as a second language.

Jan 1988Dec 1990

AAS Degree: Hotel Management/Travel & Tourism

Baystate College