- RUEIL MALMAISON
- [email protected]
Integrate a dynamic and exciting company with a promising future as a senior consultant or professional services manager.
As a pre-sales engineer, I provide technical support to sales representatives, and I participate in the pre-sale process. I’m working also to develop partner relationships with integrators and consulting companies. My activities include: • participating in pre-sales calls, developing client centric demonstrations, delivering value-based customer presentations and demonstrations. • working with Business Managers to respond to RFI/RFPs, develop business proposals and Proof of Concepts (PoCs) instances. • participating in on-line webinars and regional trade shows in order to demonstrate the value of the productsMain subjects- Internet, Intranet, ecommerce development and management; - Web Content Management (WCM, WEM, CXM, Internet, Intranet, ecommerce);- Multicanal communication;- Mobility;- Social Networking; - Video management.
As the consulting manager, I’m in charge of:- the presales proposition writing : startegy, architecture design, planning ; - the business assessment and strategy definition assistance ;- the technology assessment and selection assistance ;- the design and the management of customer IS architecture. Main subjects- Internet, Intranet, ecommerce development and management; - Entreprise Architecture (Vision, Roadmaps and Strategy for printing architecture, cloud computing, virtualization architecture, storage architecture, data management, etc.); - Content Management (ECM, WCM, collaboration); - Information access : portal, search engine and mobile device access ; - Text mining.Main customers- distribution: Oxylane/Décathlon (France); - public sector: Ministry of Health (France), CNAM TS (France), AP-HP (France); - industry and services: Total (France), Vallourec (France), Snecma (France)Conferences speaker- FASTForward 2010 : Search Engine's Perspective - Technet 2010 : Indexing Strategy
As the professional services manager, I was in charge of the creation of the service, the relations with the sales, the billing and the customer and the integration and coaching of the consultants. Responsibilities include: - recruiting (pre-sales, consulting and technical support);- creating, organizing, adapting and applying business processes; - creating best practices, reporting and auditing processes;- creating of the consulting offer around Exalead technologies;- managing professional services team;- training of partners;- coordinating project and ensuring of the respect of the deadlines;- managing customer relationship for consulting and technical support.Main technologies- Search engines (Exalead);- Text mining (Temis, Lingway);Main subjects- Internet, Intranet, ecommerce development and management; - Search engine; - Big data; - Search based application;- Data quality;- Text mining;- Knowledge management; Main customers - distribution: Lapeyre (France), 3 Suisses (France), Manutan (France); - Media: Lagardère (France), IDG (France), Le Nouvel Observateur (France), Editions Francis Lefèvre (France); - public sector: CNDP (National Education, France), CEA (France), DCNS (France), BRGM (France); - Industry and services: Alstom (France), Air Liquide (France), Louis Vuitton (France), Sanofi - Aventis (France), Deloitte (France), PwC (France), 118 218 (France), S21Sec (Spain), Rightmove (UK), ViaMichelin (France), Splitgames (France), Gefco (France); - Telecom: France Telecom (France); - Bank and insurance: BNP Paribas (France), Coface Services (France), Société Générale (France), Rothschild & Cie (France).
Improvement of the rate of number of billable days.Creation of complete processes for planning, billing, reporting and auditing the professional services activity.
As the consulting manager, I was in charge of the business management for consulting and training, the relations with the sales, the layers, the billing and the customer. Responsibilities include:
–managing consulting business (consulting proposal, planning, reporting and billing);
–managing consulting team (3 peoples);
–coordinating projects and ensuring customer satisfaction;
–managing customer expectations;
–selling high added value services.
Main technologies- Search engines (Verity, Ultraseek, Autonomy);- Business process management(Cardiff);- developpement (Java, C/C++, Perl);Main subjects- Internet, Intranet, ecommerce development and management; - search engine; - Big data; - Search based application;- data quality;- Text mining;- knowledge management; - business process management;Main customers - distribution: Lapeyre (France); - public sector: Ministry of Health (France), CNDP (National Education, France), Department for Work and Pensions (UK), EDF (France), GDF (France); - industry and services: BP (UK), Schneider Electric (France), ST Micro (France), Renault (France), Peugeot (France), Sanofi-Aventis (France), Air France (France); - telecom: Alcatel (France), France Telecom (France), SFR (France); - bank and insurance: MorganStanley (UK), Société Générale (France), MACIF (France).
As the consultant, I was in charge of the audit, the project delivery and the training using Verity technologies. – knowledge management expertise;– process management expertise;– development of sellable components for the world wide consulting team; – author of “best pratices” and “white papers” for the world wide consulting team.
– Verity - President's club - Major contributor – 2001; – Verity - President's club - Major contributor – 2005.
–managing projects for multimedia CD-ROM and e-commerce Websites;
–writing specifications and proposals;
–coordinating project and ensuring of the respect of the deadlines;
–managing developer and creative teams (up to 6 people).
All the projects that I have managed have been profitable.
Software engineer (from October 1995 to August 1997)– development of CD-ROM for Windows and MacOS using search engine; – development of client-server application for Windows and UNIX.
Software development and network.