Dawn Krause 

Dawn Krause 

Work History

Work History
May 2013 - Present

Director of Continuing Education & Corporate Training

Manhattan Area Technical College

Manage continuing education events, aid in workforce development for the area and provide grant writing and administration for the college.

  • Assist VP of Instruction in developing and coordinating continuing education programs.
  • Effectively communicate the mission, goals, and direction of MATC to business and industry, Manhattan area communities, and other public and educational entities.
  • Develop and expand partnerships with area high schools, colleges, and communities to increase education program delivery to region.
  • Actively pursue outside funding sources through grant development, expansion of business and industry services, and other support opportunities.
  • Actively participate in all MATC professional development activities, program advisory committees, and appropriate civic organizations.
  • Provide professional development and training to staff and business and industry as appropriate.
  • Prepare and submit federal, state and local grant and project reports as assigned.
  • Assist MATC leadership team with student retention, student assessment, nontraditional recruitment, and related activities relevant to institutional improvement.
  • Perform ongoing evaluation of continuing education and contract training progress, including student and employee satisfaction data, and provide written reports as directed.
  • Help to coordinate MATC scholarship and foundation fundraising activities and events.
  • Maintain accurate and auditable records of grant and other expenses as required by law and MATC Board policy.
  • Uphold and enforce Board and college policies and procedures. 
  • Represent MATC on area boards and committees such as the workforce development advisory committee, the Manhattan Chamber of Commerce Board, etc.
Oct 2008 - Sep 2012

Manager of Continuing Education & Consulting

Texas State Library & Archives Commission

Manage a statewide program of continuing education for library staff in Texas.

  • Plan, coordinate and manage a statewide face-to-face and online continuing education program based on the division's strategic plan that reaches 4,000+ participants annually.  
  • Flawlessly coordinate large and small scale continuing education events in venues across the state of Texas. 
  • Manage workflow and project planning for 5 professional librarian/trainer consultants and one administrative assistant.
  • Provide consulting and continuing education in areas such as collection development, early literacy, library management, weeding and internet/database searching.
  • Oversee the management of the Library Science Collection, the Texas Summer Reading Program, the Public Library Internet Toolkit, statewide divisional blog, other training publications, and special grant-funded projects (Gates Foundation and federal grants). 
  • Prepare and control an annual 100k performance-based budget for continuing education programs, in addition to managing separate training budgets for grants-related training. 
  • Analyze training program statistics and metrics to increase performance in targeted areas of need using Outcomes-Based Evaluation (OBE) data.
  • Conduct annual audits of training needs via management of a statewide CE advisory group and gather additional feedback by survey, focus groups, usability analysis, evaluation feedback and informal data gathering from various user groups.
  • Prepare bids for training and consulting according to stringent state guidelines, maintain contracts with consultants and oversee evaluation of completed work.
  • Gather analytics data from Wordpress blog and other key webpages to target online marketing efforts for various programs/services.
  • Coordinate with data analyst to maintain data integrity to manage training completion data for state and federal reporting.
  • Monitor and evaluate employee performance annually, coach newer employees and mentor longer term staff.
  • Assist Division Director with long-range planning and strategic direction for the division.
Aug 2006 - Sep 2008

Library Management Consultant

Texas State Library & Archives Commission

Taught a variety of statewide continuing education programs, coordinated statewide database training and managed the Small Library Management Training Program.

  • Provided continuing education opportunities to non-MLS library staff through program management and content development of the Small Library Management Training Program. 
  • Coordinated statewide electronic database training for all levels of library staff with companies such as EBSCO, Gale, Proquest and OCLC FirstSearch.
  • Created, marketed, delivered and evaluated workshops on a diverse array of topics in multiple delivery formats to public, school and academic libraries throughout Texas.
  • Consulted with Texans and public library staff on a wide range of library development topics such as public library start-up, policies, procedures, standards of practice, collections, etc.
Dec 2004 - May 2006

Instruction and A/V Librarian

St. John Fisher College

Provided reference and instruction services to users of a small, private liberal arts college community.

  • Provided reference/research assistance to students, faculty, and staff at the Reference Desk and in individual consultation, utilizing print and electronic resources on a variety of subjects.
  • Maintained current awareness of emerging information and library technologies, specifically electronic information and Internet resources.
  • Coordinated the library instruction program including planning, scheduling, assessing, and teaching general and course-related classes.  
  • Taught a minimum of 15 introductory sessions on library resources and the basics of research per semester.
  • Planned, developed, promoted, and assessed college-wide information literacy programs.
  • Supported students' research needs in business and international studies programs at the undergraduate and grad levels.
  • Served on cross-functional committee related to basic information literacy courses necessary across disciplines, as well as other committees as assigned.
  • Supervised 2 student workers and 1 part-time clerical position in acquisition, processing and management of campus audio-visual collection.
Aug 2001 - May 2003

Continuing Education Consultant

Texas State Library & Archives Commission

Taught a variety of statewide continuing education programs, coordinated statewide database training and managed the Small Library Management Training Program.

  • Provided continuing education opportunities to non-MLS library staff through program management and content development of the Small Library Management Training Program.
  • Coordinated statewide electronic database training for all levels of library staff with companies such as EBSCO, Gale, Proquest and OCLC FirstSearch.
  • Created, marketed, delivered and evaluated workshops on a diverse array of topics in multiple delivery formats to public, school and academic libraries throughout Texas.
  • Consulted with Texans and public library staff on a wide range of library development topics such as public library start-up, policies, procedures, standards of practice, collections, etc.                        
Aug 1999 - Feb 2001

Technical Librarian

Motorola SPS (now Freescale Semiconductor)

Solo technical librarian for semiconductor fabrication facility providing research and responsive library service to business and engineering staff.

  • Performed a variety of searches on technologies, processes, patents, competitors, products and business practices relevant to the high-tech industry and general business areas.
  • Consulted with customers to create customized periodic alerts on topics of interest.
  • Management of a full-service technical library with implementation of continuous improvements.
  • Educated engineering community to improve individual search capabilities for effective use of desktop information resources.
  • Marketed both physical library services and research capabilities.
  • Played an active role in development of the GIC website including creation and maintenance of virtual library links relevant to the high-tech employee population.
  • Partnered across the globe and across functions on GIC projects such as database trials and electronic product evaluations.
  • Managed book and journal acquisition budgets, in addition to working with database vendors on subscriptions and contracts.

Education

Education
Jan 2014 - Present

Master's in Human Resource Development

University of Texas at Tyler

Currently pursuing an online Master's in Human Resource Development.  Courses completed:

Performance Consulting
Foundations of HRD
Human Resource Management
Measurement & Evaluation in HRD
Organizational Strategy
Organization Development
Adult Learning Theory
Research Techniques in HRD
Human Relations
Leadership & Ethics in HRD (Fall 2015)
Conflict Resolution (Fall 2015
Total Quality Management (Spring 2016)

Sep 1991 - May 1994

B.A.

Marymount College

Marymount College was taken over by Fordham University in 2002:

http://www.marymountfaculty.org/index.htm

Skills

Skills

Microsoft Excel

Microsoft Publisher

Surveygizmo

MailChimp

Drupal

Camtasia

Dreamweaver

WordPress

Articulate

Adobe Captivate

GoToWebinar

Moodle

Microsoft Powerpoint

Summary

I'm a training and library professional with over a decade of experience in multiple types of libraries, as well as in library consulting, project and program management and event coordination.  My training and curriculum development experience spans multiple formats to include webinars, online courses (synchronous and asynchronous), learning management systems (Moodle administration) and in-person training. I am an expert PowerPoint user and can transform this type of training into Rapid e-learning using Articulate and Adobe Captivate, then integrate those interactive modules into a learning management system to maximize interactivity for the end user.  With in-person training, I believe fully in investing the audience with activities and ways to engage in the content being presented.  I'm well versed in outcomes-based evaluation techniques and use this methodology throughout our types of training to drive improvements and future training. I've flawlessly coordinated hundreds of events from conception through evaluation in Library Development from larger scale summits, events at conferences, workshops and hands-on training.  I've also worked to create, edit and then market several key publications for library staff audiences in Texas including the CREW Method and the Public Library Advisory Board Handbook

As for management experience, I've supervised up to 5 librarian/consultants and one administrative assistant in Continuing Education and Consulting at the Texas State Library.  Prior to that, I managed student workers and one part-time clerk at St. John Fisher College.  My management experience includes the hiring process, orientation, mentoring, coaching and annual reviews. 

Workshops and presentations conducted:

Library Merchandising Techniques Attack Your Collection: Weeding with the CREW Method (in-person and online)

Early Literacy Kits on a Dime 

Basic Reference Training (Small Library Management Training Program) Basic TexShare Database Training Collection Development (Small Library Management Training Program)

Technology (Small Library Management Training Program)

Basic Library Website Usability (presentation) Getting to Good Graphics for Libraries (presentation)

Dozen Ways to 2.0 Step and the sequel program, Beyond 2.0 Steppin' (oversaw development)

Created, conceptualized and marketed the Tech Tools With Tine webinar series for library staff to learn basics of popular tech tools that their patrons might be using in the library.  This is our most successful webinar series ever with an average of 150 people per webinar.

Consulting:

Space planning & merchandising                     Marketing & publications

New library creation                                              Website usability

Public library standards                                       General library management

Weeding                                                                  Collection development

Policies & Procedures

Project Management

  • Currently overseeing a project to develop and then implement public access computing benchmarks throughout Texas public libraries in conjunction with various national and statewide stakeholders. Project scope is from conception to stakeholder input to beta-testing (currently involved in this phase with two larger public libraries that are testing the beta-benchmarks) and then will continue on with various phases of communications, marketing and implementation within the state.  Developed a project plan for the state that leads into the implementation phase in 2013 in conjunction with my staff member, the Library Technology Consultant.
  • In 2010, served as part of the management team that conceptualized and then wrote a $7.96 million Broadband Technology Opportunities Program (BTOP) Public Computer Center stimulus grant from NTIA that involves the State Library and 38 partner public libraries around Texas.  Co-wrote the project plan to serve and manage the individual projects ongoing at the 38 partner libraries and also worked on a plan for our own internal goals for the BTOP funds.  Working closely with the BTOP Grant Manager, developed the project plan for TEAL (Technology, Expertise, Access and Learning for all) to delivery basic computer skills training using 3 mobile labs to reach hundreds of underserved sites around the state (including public libraries, community centers, etc.). This project is ongoing through 2013.
  • Since 2008, oversaw the development of an annual summer reading club for public libraries around the state in coordination with my staff, the Youth Services Consultant.  This included committee work with library customers to conceptualize themes for both children and teens, working with nationally known artists to create the artwork (posters, bookmarks, certificates, clip art) and work with librarians on a 100+ page programming manual to provide quality literacy programming to children and teens around the state.  Worked internally with office staff to make sure milestones in the production, publishing, printing and ordering process for the marketing materials and programming manual were on target for a January deadline every year.  The Texas Reading Club and Texas Teens Read programs are nationally recognized for their excellence and have been produced for over 50 years.  This program serves millions of children every summer and involves over 1,000 libraries statewide.  

Media

Social media is important in marketing training, so I focused on creating several outlets for my division, Library Development, in 2010. 

I was instrumental in getting our paper newsletter transferred into a blog format.  I analyze blog stats often using Google Analytics.  We just broke 5,000 views in October 2010 after ~1 year in existence.  This is excellent in our area since so many of our smaller libraries that dominate Texas are not familiar with reading blogs.

BLOG (started by me)

Library Developments Blog

Some of my posts to review my writing (please note that due to the nature of WordPress and the administration of that blog, my posts have reverted to authored by the new CE Manager, Thea Blair):

http://www.tsl.state.tx.us/ld/librarydevelopments/?p=5807

http://www.tsl.state.tx.us/ld/librarydevelopments/?p=5767

http://www.tsl.state.tx.us/ld/librarydevelopments/?p=5621

http://www.tsl.state.tx.us/ld/librarydevelopments/?p=5311

http://www.tsl.state.tx.us/ld/librarydevelopments/?p=4866

SCREENCASTS
Chicka Chicka Boom Boom Early Literacy Kit
Animal Sounds Early Literacy Kit
Caterpillar Early Literacy Kit

Video series started and produced by me to familiarize library staff with the programs from the Texas Reading Club programming manual: 
http://www.youtube.com/playlist?list=PL6D89818281FB71D5

Webinars Moderated by Me

Big eRef on a Small Budget
Life in the Library
Leading Edge Librarianship
School's Out @ Your Public Library
Digitizing Summer Reading with Wikis & Blogs
Getting Your Resume Noticed
Improving Health Literacy in Your Community
Getting Started With a Social Media Plan
Fantasy Football, Flash Mobs and Fan Fiction

Find me on Pinterest where I promote summer reading, library displays, the children's and teen reading clubs, flannel boards and more!  Great marketing and sharing tool.

http://pinterest.com/dawnkrause/