Dawn Sullivan

  • Prospect Heights IL

Work History

Work History
Sep 2011 - Present

Senior Manager, Corporate

Senior Manager, Corporate Relations Strategic Business Communications team, Built consultancy team mission and vision, hired diverse staff and created processes and tools to manage communication projects that support enterprise business partners. Created a robust development and education calendar of events for my team in order to gain cross-functional perspective and deliver more effective communications to clients. Focus intently on team building to include regular staff meetings to bring everyone up to speed on goals and priorities, solicit feedback, share ideas and gain alignment on best practices. Foster and maintain professional relationships across Allstate to increase business knowledge, better understand integration points and enable efficient and effective execution on projects.
Oct 2009 - Sep 2011

TAP Candidate, Allstate

TAP Candidate, Allstate
Acceleration Program, Northbrook, IL
Feb 2003 - Oct 2009

Senior Division Manager, Life Operations

Allstate
Senior Division Manager, Life Operations, Financial, Vernon Hills, IL, Dedicated to building talent amongst frontline management associates to accelerate future organizational goals. Passionate about coaching and mentoring towards growth and excellence. Successfully drove the implementation of new technology to increase processing efficiencies. Created and facilitated change management workshops to ensure seamless technology execution. Proactively analyzed functions to achieve efficient, effective & best processes to serve customers. Strategically planned initiatives and promoted collaboration in developing consistent, singular and compliant processes across multiple service center locations, including offshore. Aggressively managed large staff and outsourcing partners while relentlessly managing expenses. Negotiated best practices to improve overall time service and productivity levels.
Mar 1999 - Feb 2003

Risk Selection Manager, Life Operations

Allstate
Risk Selection Manager, Life Operations, Financial, Vernon Hills, IL, Acted as project manager on Columbia Universal Life(CUL) acquisition, transition and integration into IBM for future servicing. Worked across boundaries to allocate resources throughout Allstate to accomplish lift and move project goals ahead of schedule. Acted as liaison between Allstate, CUL and IBM.
May 1998 - Sep 1999

Life Underwriter

Lincoln Benefit Life, Allstate
Life Underwriter, Financial, Vernon Hills, IL, Effectively maintained large underwriting caseload for Allstate and LBL brand business. Reviewed medical history, lab results, and attending physician statements to assess overall mortality risk and reinsurance needs.

Education

Education

Fellow Life Management Institute
2007

M.B.A

University of Illinois at Chicago
1995

B.Sc

Northern Illinois University