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David M. Zubrzycki

Operations Specialist: Sports & Entertainment | Media 

Leadership With Integrity & Accountability In High-Stakes, High-Pressure Environments

CAREER OVERVIEW: Take-charge operational driver, problem solver with rich experience in sports and entertainment, media sector including tenure with National Basketball Association (NBA Entertainment) and Major League Baseball (MLB Network).

Excel at adapting management style to fuel best practices-driven operations. Recognized with 4 promotions, 2 Sports Emmy Awards.

IMPACT: Tactical leader with execution-focused mindset and history of capitalizing on opportunities to sharpen performance. Polished, confident communicator, consensus builder who captains operational areas for greater efficiency.

LEADERSHIP STYLE: Accountability advocate acknowledged for interpersonal expertise, high-performance teaming. Strengthened employee retention to 90%. Build consensus with internal and external stakeholders while driving large and small scale event execution.

RECOMMENDATION: “When it came time to navigate the NBA through a major event (like the NBA Finals), Dave was clearly at his best. His vast experience and leadership were always a huge key to our success."- SVP, NBA Entertainment


                                 BA in Communications- ROWAN UNIVERSITY


Operations Oversight

Special Projects & Events

Committees & Task Forces

Cost Containment

Energetic Leadership Force

Workflows, Timelines, Schedules

Relationship Management & Influencing

Preach Culture of Teamwork & Shared Mission

Client Service

Collaborative Problem Solving

Talent Management

High-Performance Team Building

Career Development Coaching, Teaching, Mentoring

Vendor Relationship Management

Conflict Resolution


Major League Baseball, Inc. (MLB Network), New York, NY   

Emmy Award-winning TV network dedicated to baseball news, game telecasts, analysis, highlights, original programming. EST 65 million homes.

Studio Production Manager (Freelance), 4/2013-present

Report to Senior Director of Studio Operations. Direct, manage workflow of rotating 18+ person production crews. Hired to ignite dialogue with production, technical teams to ensure seamless people, process, operations integration. Communicate changes in priorities with calm, level-headed disposition in live television environment.

◆Rapidly built credibility as operations liaison being sharp and quick on feet marshalling resources, eliminating logistical roadblocks in reaction to emerging production needs. Built trust with 20+ member senior production team.

◆Leverage relationship-building skills, competence in workflow efficiency to set stage for flawless execution of initiatives against highest standard of excellence in programming, production, presentation.

◆Two-time Sports Emmy Award recipient (Outstanding Technical Team Studio)


National Basketball Association, Inc. (NBA Entertainment), New York, NY

TV , digital media company that manages NBA's, WNBA's, and NBDL's television, film, Internet, publishing, photos, consumer products, marketing partnerships, media properties, and event relationships.

Senior Director, 10/2001-7/2011

Reported to Senior Vice President in strategic, multi-faceted position linking employee, vendor, client relations, operational streamlining. Key senior management liaison on multiple steering committees, tentpole event working groups to bridge gaps between departments, create better synergy in support of global business strategies.

Tentpole platforms have included NBA All-Star Weekends (1994-2011), NBA Finals (1992-2011), NBA Europe Live Tours (2006, 2007, 2010).

◆Jumpstarted stagnant internal relationships. Ramped-up networking efforts, revived essential communication pipelines, broke down internal silos. Change agent for attitudinal overhaul to reverse entrenched us versus them staff mentality.

◆Gained respect, trust of key internal departments (Events, IT, HR, Finance, Broadcasting)

◆Achieved 100% compliance from 6 core business units for 10 years via clear and timely communication; met aggressive deadlines on multiple projects. Maintained transparency.

◆Drove year-to-year 95% event guest retention rate for more than 10 years. Differentiated, reinforced, elevated brand image; built rapport, strengthened commitment.

◆Saved $144,000 annually in staff retraining costs. Overcame challenge of high industry turnover. Built culture of success through employee engagement, won loyalty.

◆Fueled cultural change efforts to restore fiscal responsibility. Slashed carefree event spending, enforced disciplined operations procedures despite staff’s high resistance to change.

◆Authorized $200,000 of purchase orders annually, ushering in a new culture of accountability in budget management, planning, forecasting, financial transparency.

◆Managed mutually-rewarding relationships with award-winning vendors in highly competitive, cutthroat marketplace. Modified focus of vendor relationships from transactional to partnerships based on collaboration.

Director, 10/1999-10/2001

Reported to Senior Vice President of Production Operations and Planning

Execution Logistics - Planning and Reporting - Decision Maker Buy-In

◆Maximized operational efficiency while simultaneously minimizing pre-event, on-site logistics costs.

◆Subject matter expert on site selection, catering, audio-visual, decor, merchandise, transportation, security.

◆Facilitated prudent strategic, business, operational planning steering credible insights, counsel, value added recommendations to executive staff.

◆Seized logistical reins planning, managing, executing cost-saving use of chartered aircraft. Laid blueprint for 10 years of substantial travel, freight cost reductions via unprecedented, end-to-end best practices, protocols.

◆Saved $10,000 in attrition fees over 3-year span. Secured hotel rooms substantially below rack-rate pricing. Negotiated terms/conditions to preserve available room inventory with $0 liability.

Operations Manager, 10/1996-10/1999

25 Direct Reports - Performance Management - Succession Planning and Career Development

Steered long-term tenure and promotion of career-minded, entry-level, high-potential leaders. Partnered with HR leaders to fortify organizational bench strength driving robust workforce diversity, inclusion as a core company strategy. Leveraged morale-building, accountability coaching, cross-training, personal recognition to unleash individual talents, foster employee longevity. Hired hard, managed easy, supported talent.

Introduced first recognition, reward program that resonated with employees. Propelled concurrent increases in productivity, job satisfaction.

◆Realized 90% yearly retention rate piloting job rotation program. Led one-on-one coaching sessions to engage, motivate, boost knowledge levels, encourage career development, creativity, risk-taking.

◆Weekly "town hall" approach allowed for shared concerns, optimum team engagement.

Volunteer Activity

Princeton Youth Hockey Association

Princeton, NJ

Team Manager