Skills

Skills

SQL

Able to create basic joins, queries, views and database refreshes.

SpinifexIT Easy Reporter

SpinifexIT Easy Reporter

Business Objects Crystal Reports

Crystal reports version 7.0 - 9.0.

Microsoft

Microsoft Word, Excel

SAP

Payroll (PY) module ECC 6.0.

Kronos

Workforce Central version 4.3 and 6.0. Activities version 6.0.

Professional Membership

A current member of the Australian Computer Society (ACS)

Work History

Work History

Time Analyst

UGL Limited

SAP Payroll Configuration Support AnalystManaged the business as usual (BAU) second level support for SAP payroll configuration team.

Key Achievements:

  • Maintained and manage the pay rate (T510) table, features, work schedules and SAP Portal issues.
  • Improved efficiency through report enhancements.
  • Performed employee data integrity testing post service pack implementation in the development environment.
  • Eliminated unnecessary procedures through a proactive approach with stakeholders.
  • Improved relationship with stakeholders through training and coordinate enhancement requests with developers.
Nov 2007 - Jul 2010

Reporting and Application Support Analyst

Unitedgroup Ltd

Kronos and Maximo Support Analyst

Sole support for the Kronos version 6 and Maximo 4.11/6 applications.

Key Achievements:

  • Liaised with contract consultants through a number of projects
  • The lead technical support during the Kronos WorkForce Central (WFC) version 4.3 to 6.0 migration for UGL Rail sites.
  • The lead technical support for the deployment of Kronos WFC and Activities to new sites for UGL Infrastructure.
  • Conduct and coordinate UAT prior to go-live and as BAU for minor system changes.
  • Maintained a quick turn around management of faulty Kronos 480 and 4500 series clocks.
  • Managed the system maintainance of the Kronos development and quality assurance environments.
  • Enhanced many existing reports and integration issues with the payroll system.  
  • System admin for asset management application solutions (Maximo v4.0 and v6.0).
Apr 2007 - Sep 2007

IT Consultant/ Desktop Support

Matrix Solutions
  • Desktop support for PC and IT hosted solutions.
  • 1st/2nd level technical phone/onsite support for home PC and general Windows/networking troubleshooting.
  • 1st level server admin support for day-to-day Windows server maintenance. 

Education

Education