- Hamden US-CT
- [email protected]
Systems Administrator skilled in troubleshooting and resolving computer/server issues to ensure maximum company productivity. Demonstrated ability to communicate with users of varying levels of technical prowess. Expertise in Microsoft Windows operating systems, Microsoft Active Directory, and software installation. Proven abilities in computer imaging, workstation deployment, and new product evaluation. Quick learner with adaptability to changing responsibilities. Key traits include:
Implemented time and money saving solutions while delivering comprehensive technical support to employees of a small pharmaceutical company.
Same responsibilities as above.
Delivered Tier 1 & 2 technical support to surgery centers and medical practices for proprietary patient scheduling/accounting software in fast-paced call center environment. Handled troubleshooting database server errors, following up with clients experiencing problems with software.