Under my direction, achieved the following results over the past 6 years by effectively leading and managing all sales and marketing processes and efforts, hiring, training, coaching, leading by example and motivating various inside and outside sales teams, agent sales groups, tech managers, channel sales and operation / call center teams in various organizations:
* In 2010 leading the direction of all Sales, Marketing, Call Center and Tech Personnel as GM* Directed the growth strategies to $2.6 Million dollars annual revenue in 2009. - Mosquito Abatement Company * 140% of the sales forecast in 2008 or $1.2 million dollars in new annual revenue. - Collections Company* 116% of the sales forecast in 2007 or $3 million dollars in new annual revenue. - Telecom/Internet Company* 158% of the sales forecast in 2006 or $6.6 million dollars in new annual revenue. - Telecom/Internet Company* 150% of the sales forecast in 2005 or $4.4 million dollars in new annual revenue. - Telecom/Internet Company
Jan 2009 - Present
Currently providing Executive consulting services for MosquitoNix, a nationwide provider of Mosquito abatement services providing them leadership, expertise and direction in Operations / Call Center Management, Sales Team development, all Tech Managers/Personnel and Marketing strategies to expand and refine their business.
Selected Accomplishments• Successfully moved and opened the new Operations / Call Center from Houston Texas to Dallas Texas.• Provided leadership and day-to-day direction to the inside Operation Center team and outside sales personnel.• Offer strategic and tactical ideologies to corporate management for new sales and marketing planning.• Act as support mechanism for the technicians in the field and implement new processes and reporting for efficiency.
Jun 2008 - Dec 2008
VP Sales and Marketing
Senior Sales Executive at a premier nationwide collections agency specializing in selling services to the government, emergency medical services, utilities and commercial sector. Responsible for all sales and marketing activities and the development and implementation of new sales strategic planning and implementation. Sold collection services to businesses and government organizations through cold calling, business lists, and working current customers to gain referrals. Also was responsible to oversee the management of the account management team whom service over 300 national accounts.Accomplishments* Increased Sales Revenue quarterly from $1.5 million to $3 million in 2008 or from $3 million projected revenue to $4.2 actual revenue in two quarters.* Managed a P&L of over $1 million dollars for the Sales division.* Directed over $100 million dollars in collections activity by guiding the efforts, implementing new processes reporting vehicles and infrastructure to be more effective.* Hired, trained and led all activities of the inside and outside sales team, agent marketers, channel teams and the collections call center staff.
Jun 2005 - Jan 2008
Director Sales and Marketing
Director Sales and Product MarketingSold Telecom and Internet services to the B2B and B2C marketplace via cold calling, relationship building and referrals. Hired, trained and managed the inside and outside sales teams for the corporation. Also was responsible to direct a nationwide staff of over one-hundred including webmasters, product managers, marketing analysts, inside / outside sales teams and the leadership team and staff of 100 in four national call centers.Accomplishments* Achieved 116% of our forecast in 2007 or $20 million dollars in annual revenue actual vs. $18 million dollars projected.* Achieved 158% of our forecast in 2006 or $18 million dollars in annual revenue actual vs. $11 million dollars projected.* Maintained a constant sales closing ratio of 18% to 22% from all outbound sales and marketing campaigns.* Led the development and management of all compensation plans and sales forecasting.* Managed the sales and marketing budget of $1.5 million.* Decreased attrition from over 3% in 2005 to 1.5% in 2007, due to the development and implementation of new marketing promotion, direct mail campaigns, HTML emails, win back, save and referral programs.* Continually managed the inside and outside sales teams to be more effective with their sales presentations and closures by developing new sales scripting, product playbooks, marketing materials, proposal development and sales coaching.
Apr 2004 - Jun 2005
Director Sales and Marketing
Senior Director Sales and Product Marketing Sold Internet and Telecom services to the B2B and B2C target markets via cold calling, hunting, prospecting via lists and relationship building. Was also responsible to hire, train and direct the activities of the outside / inside sales teams on effective product and application training, customer account management techniques, coaching on proposal development, closing ideologies and daily team building.Accomplishments* Achieved 150% of our forecast in 2005 or $14 million dollars actual vs. $9.3 million dollars projected* Managed the sales and marketing budget of over $1 million dollars and a staff of thirty.* Re-defined corporate marketing strategies and product portfolios with new products which in turn resulted in $950,000 in new annual revenues via a revamp of the marketing strategies, web marketing and direct mail campaigns.* Managed and monitored key benchmarks, SWOT analysis, P&L, budgets, life cycle management, analytics and ROI.
1995 - 2004
Sales ConsultantSold Business Consulting Services to various corporations nationwide to provide new solutions for businesses to better serve their targeted market.Accomplishments* Assisted with the growth to $1.85 billion dollars annual revenue in 2002 from $28 million dollars in 1999 by developing and implementing effective new sales, products and marketing programs for a telecom start-up. * Directed the development of the strategic and tactical business plans, sales strategies, product management, marketing, collateral, websites, direct mail and focus groups to grow annual revenues for a well known technology company from $30 million dollars to $90 million dollars in annual revenue.* Provided leadership in the development of the Voice and Data product catalog, sales strategies pricing, collateral and trade shows and for a new $100 Million dollar Telecom company.* Led the creation of Venture Capital (VC) Business Plans to allow a Texas based CLEC to gain $10 million dollars in new funding to expand their sales strategies and market presence.Prior: Citizens, Consolidated Communications, MidAmerican, Allnet and AT&T Communications / 1984 – 1995Various Sales and Marketing positions.