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Work experience

20072009

Information Technology Director / Chief Information Officer

DJ Iber Publishing

Responsible for all planning and decision making regarding the selection, purchase 

and implementation of technology goods and services for niche publishing company 

focused in the healthcare market.

  • Responsible for all decision making regarding to the selection, purchase and implementation of technology goods and services.
  • Managed 3rd party relationships of multiple vendors and contractors.
  • Maintained internal and external networks to support business objectives.
  • Developed online clinical documentation training program for physicians.
  • Maintained network of websites used in promotion and sale of DJ Iber books and related products. 
Dec 2006Jul 2007

Manager

Following HP3's acquisition assisted the transition team in migration and consolidation of corporate owned assets, staff and technology resources. 

  •  Maintained mission critical software used by over 100 members of Navigant Consulting’s Healthcare division.
  • Closure of Bethlehem, PA office including migrating office based employees to a virtual workforce.
  • Deployed Learning Management System used to educate physicians at an internationally renowned academic medical center.
1999Nov 2006

Director, Information Technology

HP3, Inc

 HP3 was a dynamic and fast growing management consulting firm servicing healthcare organizations.  Responsibilities included; all purchasing decisions for networking and computer equipment and services, and the availability of mission critical applications such as email, intranet/internet sites, time & expense entry, telecommunications, storage, backup and recovery.

  • Managed team of up to 12 technology professionals consisting of engineers, developers, technicians and analysts.
  • Increased customer satisfaction of internal clients from %64 to %87
  • Provide infrastructure and support for 150 users consisting of virtual employees, remote office workers and traditional desktop users.
  • Implemented standardized end user support structure for internal clients, including after hours support.
  • Oversaw internal software development efforts for internal and external clients.

HP3, Inc was acquired by Navigant Consulting in November 2006.

20002002

Manager, Information Technology

Promoted to Manager to meet the needs of rapid growth of the firm.

  • Implemented standardized end user support structure for internal clients, including after hours support.
  • Successful relocation of corporate office.
  • Set up virtual employees to support multi-year offsite consulting engagement for company's largest client
  • Planned and implemented necessary steps to successfully open branch office complete with network services and branch office VPN connectivity.
19992000

Senior Programmer Analyst

HP3, Inc..
  • Developed, launched and maintained industry specific web portal
  • Developed and implemented medical record auditing software including supervision of contract developer
  • Maintain corporate network
19961998

Senior Programmer / Analyst

Cabot Marsh Corp..

Cabot Marsh Corporation was acquired by QuadraMed Inc.

Education

BSBA

Master of Science

Certifications

ITIL v.3 Foundation

APM

Network+

CompTIA

Microsoft Certified Information Technology Professional - MCITP: Server Administrator

Microsoft

Microsoft Certified Systems Engineer - MCSE

Microsoft

Certified Professional in Healthcare Information and Management Systems

HIMSS

Portfolio

Portfolio

CustomSmall

Pennsylvania State Police Criminal Record Check: NO CRIMINAL RECORD

Summary

A dynamic team leader with a diverse background in multiple areas of the information technology field including server support, project management, staff development, networking, system implementation, user support and telecommunications. Twice awarded HP3's Most Innovative Employee of the Year for applying technological solutions to complex business problems in a cost effective and timely manner.

Professional Skills Summary

Employee recruitment and management, vendor selection, policy and procedure development, software demonstrations, systems implementation, project management, conflict resolution, workload prioritization, high quality customer service, user training, Microsoft Office including: Word, PowerPoint, Access, Excel, Outlook and Publisher.

What others are saying...

"Dave was instrumental in the completion of a complex technical integration following a company acquisition. He had the ability to prioritize and resolve the business and technical issues. His knowledge and leadership helped us overcome a variety of technical, cultural and logistic hurdles to make the transition a success. "

-Senior Manager, Navigant Consulting

"David is a creative problem solver. He uses his IT knowledge and skills to produce optimal results at the best possible cost.  His logical approach and his consistency are appreciated. David always meets deadlines; in short he gets the job done well."

-Executive Director, DJ Iber Publishing

"I have worked with David for a number of years. He is a consistently true professional and a reliable partner. David was always instrumental in developing effective solutions for his company while managing his services effectively. I highly recommend David as a true asset to any organization!- Account Executive , Sprint Nextel

References available upon request.

Associations and Volunteerism

  • Member, Association of Information Technology Professionals (aitp)
  • Member, Lehigh Valley Computer Group
  • Volunteer, American Red Cross of the Greater Lehigh Valley
  • Member, Project Management Institute

Technical Skills Summary

Active Directory, TCP/IP, DNS, DHCP, P2V conversions, virtualization, SQL server, Microsoft Exchange, Microsoft SQL server, mySQL server, Windows Update Services, Firewall configuration, VPN configuration and deployment, Blackberry Enterprise Server, Goodlink (Visto Mobile), remote access services, Voice over IP, IIS/Apache configuration (including e-commerce sites), PHP, SalesForce.com, Microsoft CRM, Norton Anti-Virus, backup exec, UPS sizing and configuration, endpoint security, Citrix/Terminal services, SQL, Microsoft Windows server and desktop operating systems